Little Caesars

Placed an order online at 4:30pm on 05/07/22. Email said it would be ready between 4:55-5pm. Arrived there at 4:57. Waited until 5:15 to go back to the car, still no order. Decided to go back in at 5:23pm and cancel the order. I asked the lady at the front politely to please cancel the order, gave her my name & she said it was getting packed. I said to her, I would just like to cancel and get my money back please. Then she walked away & didn’t say anything. Since I had my youngest w/me, patience was no longer there. Got an email from them at 5:45 saying my order was finally ready. I called to try & request my refund as I wasn’t coming back and like got disconnected. Called back the next day and spoke to a woman who said I need to call the 800# since I paid online with a card. Called over 3 times and left 3 voicemails and no one has called me back. Had to file a dispute for the charge.

Pizzas okay….if you can get what you order. Had delivery paid $5.20 for service from door dash. Did not get what I ordered, plain cheese pizza for the vegetarian in our family, it came with pepperoni. I called the store and they told me I’d have to COME IN if I wanted it fixed. If I was able to COME IN I would have done so to begin with. Called their customer service number and was on forever hold.

I never write google reviews but here goes: It was 6:50pm on a Friday night. I was craving deep dish pizza from little ceasars. I live a good 20 minutes from lacey, so I decided to order online so I wouldn't have to wait too long. I set the time for 7:45 just in case there was traffic. I got to the store okay and popped in at the right time, 2 gentlemen were ahead of me ordering from the hot and ready bar. Alas, my food wasn't ready. No biggie, the app said 7:45-7:50. The man working the counter asks if I was online ordering and then for my name. He said that it was almost ready. More customers come in and the man is running around frantic trying to get pizzas done. He piles up my food when I tell him it should be 2 deep dishes, and he tells me it's gonna be a bit of a wait. No problem, I don't have plans. More and more people walk in. The man apologizes to everyone, he said that the general manager walked out, almost everyone was on break, and nobody else knew the menu yet. I decided to chat up the other customers who were waiting on online orders when a second employee walked out. We thought he was quitting. He came back in shortly after with a drink from subway. Are you kidding me? Everyone deserves breaks but you left your coworkers hanging for a soda. The original employee tells the lobby full of about 13 people that new orders were gonna take an hour to complete. Several disgruntled people left and the ones still waiting with me became increasingly frustrated and rude to this guy. He manages to get the pizzas to the other people and finally gets my deep dish out. I ask for his name and the direction of the tip jar. It was 8:05. Richard, I hope you're reading this and know that I wish I could have given more than a 10$ but I was short on petty cash. These five stars are for you, I can't imagine handling a lobby of rude people and a kitchen full of newbies while still prepping food. You rock!!

Ordered breasticks and small pepperoni pizza. Left after 45 minutes and seeing the person pressing the dough pick his nose and run his hand through his hair and continue on no gloves or hairnets. Money handling them food with no gloves. Definately don't feel safe eating the pizza, asked for a refund and was told no.

hello, love this place, i was door dashing and all i could hear is the employee, Courtney quite literally complaining and being rude to her employees and it was so frustrating to hear negative self talk while waiting for the order that isn’t even mine. employees deserve to be uplifted. not verbally abused.

Went to get 1 pepperoni pizza at 11:45 am. None were hot and ready. I was charged 4 times for the one pizza. Had to wait for 15 minutes while they made the pizza. The man working there was rude and would not listen about the charge going through, so I paid 30 some dollars for one pepperoni pizza. They were so unprepared, they were turning customers away.