Papa Johns Pizza

DO NOT ORDER FROM HERE! I ordered a pizza special from them at 11:08pm on 6/24. I received the pizza at 12:05am. I will give them credit here, as the store called me the moment I ordered to tell me that the delivery could take about an hour or so to receive. My order was a pizza with extra cheese, a few other toppings, and a soda. I paid extra for pepperoncinis and garlic butter, even though I thought they delivered their pizzas with that anyway. When the pizza arrives, its suitably hot, but overcooked, dry and stiff. As if it was re-heated a few times; The bottom of the pizza is really dark brown. There are no pepperoncinis, or garlic butter or extra cheese. Infact, it lacks so much on cheese and sauce that you can see the bottom crust from the top. I check google and their store closing times are displayed as 1:00am so I call them back by 12:20. The phone just rings and rings. I finally get an answer after the 3rd call to be told that they are closed already and that there was nothing they could do to assist until tomorrow. So, I'm stuck with paying $25.00 + a generous tip for an inedible pizza and no other ordering options. Papa John's officially ruined my night. Domino's ended up saving the day. They only received 2 stars because of the courtesy call to notify me it would be late. It would have been 1 star. UPDATE: Nothing was done to rectify the problem. Reducing to 1 star. I will never order from this location again.

I would give this location 0 stars if I could. I placed an order around 8pm and called an hour later because the pizza showed it was delivered and it never came. I was told that the driver was on their way but they never showed. Called again around 9:50 and was told we would get a refund because they are closed. She said their system was messed up but if you tell someone they are going to get their pizza then you need to make sure they actually freakin get it. I definitely will be calling Corporate. Don’t even waste your time at this location.

Terrible delivery service. Ordered one large pizza at 6pm and didn’t get delivered until 8pm. Called around 7:30 pm and the manager said “it’s on the way” even though it had been “on the way” for over 30 minutes according to the Papa Tracker. Manager offered no apology. Never ordering from this establishment again. Has gone downhill severely in the last year.

I usually order here after 3:15 on the week day and it’s good. Today I ordered a Large Pizza and 8 Buffalo wings and the quality was edible, but I could of thrown it away if I didn’t need it. The wings tasted like I was eating garlic flavored wings and not Buffalo and my pizza was thin and completely cold. Disappointed today; but again I still had to eat.