Mcdonald's

This is still one of the worse McDonald's I've been to. Customer service, they know nothing about, fast food eatery.... not here. Went in for a quick pick up and waited inside in line because the drive through was wrapped around the building. No one came up to ask if we've been helped and not once did they acknowledge we were there. If you want great service and fast food this is definitely not the place to get it from.

Manager Eva is extremely rude to the customers who are just asking questions when there is no other help around. We waited 20 minutes for our food after ordering. I understand things are different since covid, however, don't plan on coming inside if you expect "fast" and curteous service. As a side note, you can only order on the kiosks and if you want to substitute something you have to pay for the substitute (folded egg for round egg or sausage instead of bacon)

I don't like how I got off work at they said their open 24 hrs and I just left cause their CLOSED!! I'm always hungry when off work and I work in Austin and live in Austin so I was really needing them to be open. Now I gotta go home and cook at almost 2am in the morning. 😭😭😭😭 I just wanted my hot and spicy meal with a side pc of chicken nuggets. 😒😒😒

I walked inside to order and waited 15 minutes for my order. All I ordered was a smoothie. They gave me an extremely melted smoothie that I watched sit on the counter for 10 minutes. The second I was handed my smoothie,the employee walked away. I wasn’t even able to talk to someone about it because the employees kept walking past when I tried to get there attention(same reason I wasn’t able to ask about why I was waiting so long for 1 item).The card reader also scratched up my chip to the point where I have to order a whole new card. I also watched an employee tell a customer to speak English when he told her he didn’t speak English multiple times. She assumed he spoke English because he was white. Overall I’m extremely upset and disappointed.