Papa Johns Pizza

Instructions left on the order said specifically "Please call" because I don't want delivery drivers knocking/ringing the bell due to my reactive dog-in-training. Delivery drivers consistently knock/ring the bell instead of calling. When I call in about this, I'm told to "call them ahead of time" if I don't want anyone knocking. Behold: calling them ahead of time doesn't do anything to actually stop the driver from knocking or ringing the bell. I have called ahead five times, now, and still get someone knocking on my door each time. What do I have to do to get these drivers to read my Delivery instructions??? I've marked it in my instructions, called ahead, and even have a SIGN on my door. I've done my due diligence and expect Papa John's to do theirs. READ. YOUR. DELIVERY. INSTRUCTIONS. People have babies, roomies working from home, elderly folks living in their home that startle easily. Please, for the love of customer service, READ👏YOUR👏DELIVERY👏INSTRUCTIONS.

Ordered from this location a few weeks ago and when we went to pick up our pizza they had given it away to someone else so we had to stand there and wait 30 min for them to make another. Today we made the mistake of ordering from here again and when we got there our pizza was given away AGAIN. We had to wait another 30 min for another pizza to be made only to drive home with it and realize they gave us the wrong pizza. No compensation or apologies from the staff. There will not be a third time of giving my pizza away because I won’t be returning.

I walked in at 8:30pm and ordered "The Meatsa" basically a meat lovers pizza. They said 10 to 15 minutes... It actually took 20... But I figured they were just busy. They gave me my pizza an receipt and I went home. When I got there it was a pepperoni... And the receipt was for a stuffed crust extra bacon. WHAT?? I tried calling and got the most OBNOXIOUS answering machine EVER. It repeated 8 times until when it said, "I bet you want our stuffed crust pepperoni doncha?" And I yelled, "No damnit.".... Then someone picked up. It was s call center. I explained what happened and they FINALLY transferred me... It rang 16 times and hung up. Next day ai went there... And finally got yhe right pizza. Jeeze.

The only thing I hate about papa John's is when you call you don't talk to the store you talk to a central call center. I called to order a pizza and was told the store was closed and it was only 7 pm. I asked why and was told they weren't taking on line orders you had to walk in,so I drove all the way into town and they were closed. I was very disappointed in this as it's the only pizza I like. I don't know if I will try and order again from this store .