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I work here in the mall. Every time I got to this Chick-fil-a something is wrong. But I’ll just say what was wrong this time. Grilled sandwich cones with a sauce. Mine did not (nor does it ever here)
Also if you come at the wrong time the chicken is cold. But no matter what the grilled chicken is always cold.
In high school I worked at a Chick-fil-a (hunter crossing) and they are way better of a store. Chick-fil-a way is the only way
Amy Stanifer
This is the only chik fil a in knoxville that i have ever had issues with. They are slow. The food is fine but god forbid you work at the mall and only get a 30 min lunch. You wont have time to eat your food by the time they get it to you. The are only about 3 employees that are friendly or even show emotion at all. The biggest complaint i have is how slow they are. This is the 3rd time ive had to skip eating and wait until my next break to eat because they took my entire lunch break to make 12 nuggets while i watched at least 5 people that ordered after i did get their food before me. 3rd time was it for me, will not be going here again unless i have all day to wait around.
Trey Knight
Like all Chick-fil-A restaurants, extremely helpful and courteous staff. Lines moved quickly, staff were attentive without rushing customers and the food (as always) was hot and delicious.
Eric Mcnew
Best fast food restaurant anywhere! Always nice and courteous to everyone! Always enjoy eating there and never have had a bad experience at any location! Chik-fil-A has set the standard!
Dustin Barnwell
Big time Chick-fil-A fan here, but must say I have never been satisfied with the service or quality at this location. Extremely slow and overall quality is much less than any other Chick-fil-A in the Knoxville market.
Billy Harmon
Courteous employees who call you by name and the food is excellent. For a in-the-mall location this is a really good one. Such a great company.
Thomas Rutherford
Love this place. Great staff and service is excellent. Food always exactly what you’ve come to expect.
Brandy Johnson
Love their chicken
Friendly staff
Just takes so long to get your food
Randy Lucas
Totally awesome chicken sandwich and fries, we will be back for sure
Tabatha Mullins
Love this place
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