Zaxby's
2024 Cumberland Ave, 37916-2912 - Knoxville
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Google Reviews (8)
I appreciate that the store is very busy and understaffed. I did not mind my 25~ minute drive thru wait. This is, however, the single most unacceptably disgusting thing I have ever been served at a fast food place. There is at least 4 ounces of sauce that spilled into the bag. The soggiest, nastiest bread due to the pool of sauce it sat in, even after spilling most of it. It is truly a massive amount of sauce. I would imagine enough for 40-50 sandwiches. This is absolutely disgusting.
Edit : the second meal we ordered (big zak snack meal) came with 1 & 1/2 tenders. What a MESS.
With the volume at the store, and the lack of staff: I would imagine they are very overworked. Why not slow down and aim for either order accuracy and food quality, rather than pushing people out as fast as possible with inaccurate and disgusting food? Who is managing this place? Yikes!!!
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Google
Andrew and Sallie were incredible! We arrived earlier than scheduled for our Large pickup order (40+ meals) and they had it ready for us before I could fill my cup and sit down.
Side note, the restaurant was clean and well lit, love the drink machine and crowd-pleasing meals.
Google
Is my second time there the first one it wasn't good but it was in another location.... here everything was good David or Daniel took my order so nice and Minso he gave me the order it was a pleasure meeting people who loves what they do..I definitely recommend and I'm pretty sure I will be back even when they forgot my spicy sauce... 😊😊👍👍
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Google
I ordered a fried Cobb salad. I received my food, went back to campus, and when I opened my box there was no chicken in my salad. I’m very disappointed
Google
Update- received a call from HR I was asked to attend work today and was happy to do so. I asked if it somehow be discussed with management that everyone be treated with respect and be treated with kindness even when the job gets tough. So we are going to see guys. Have a blessed day everyone.
Google
Had a little incident but ,Holly and Curtis are truly the best. Honestly other restaurants need ppl like them. Hard to find someone that cares about what they do and take pride in it. I would give Holly and Curtis 100 stars if I could.
Google
Dine in lobby was closed making drive through your only option. They close at 8 pm.too. weird covid has been going on 2 years and they haven't installed protocols to let dinners have indoor dining.
Google
Don’t go here late at night. Waited for 15 minutes for them to say we closed 3 minutes ago and have no food.
Google
📊 Compare with Other Restaurants
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|---|---|---|---|---|
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| Calhoun's on Bearden Hill | 85% | 4.3/5 | 4.5/5 | 1,404 |
| Brown Bag | 96% | 4.7/5 | 5.0/5 | 838 |
| Yassin's Falafel House | 91% | 4.7/5 | 4.5/5 | 685 |