Tracy Edwards
Have always like this place to eat a little brunch. It's very tasteful and fresh. Service is speedy and the self serve style of this franchise has always intrigued me.
The food is flavorful. The pizza we got was very subtle and not too salty or greasy. The coffee I got was a very good roast and after a bit of mixing it finally tasted good with the caramel syrup I ordered.
The prices are a bit up there though, very similar to Starbucks but without the customizations. Staff are always sweet
Monty
Lot of toppings sausage pepperoni. Only thing not much distinction of the toppings pretty bland. And sauce tast like tomato soup. Gave it a try though. Will just stick to broccoli and cheddar and take it home so I can add my pickled jalapeños to make it taste so good.
ROB J
Always an issue when i go to this location. Last time they never brought my food out curbside. After 10 minutes, i went and got it myself. This time, the lady didn’t ring up my cream cheese so to the back of the line a rude lady sent me and i had to purchase $1.50 of cream cheese. The. When i get home my order was wrong. I ordered sausage and not floppy bacon. I understand be short staff, but providing good customer service is still achievable.
Melissa Moon
Always amazing food and service! Love eating here when I get the chance. Definitely a must for the bagels and sourdough bread.
Joyce Holben
I'm glad we were able to at least stay and eat at the restaurant this time. Lately it has only been app order and take out due to lack of workers. I'm thankful for the ones who come in to work. I want to be sure they know we appreciate them being there!!
Neon Green
Can't really eat here, but my partner likes it. Everytime I've been in the store, it's always been clean, the lobby has been stocked, they seem to be working effectively, and online orders always seem to he on time (as someone who works in the food industry, I was pleased to see how well it was). The inside is also just pleasant and their coffee is pretty good.
Perry Thompson
When they are open which seems to be a rare occasion as of late, the last few times we were actually able to get there when they are open they are out of half the items on the menu our food was old and cold they were out of tea both of the last times we went. I help run a business in town I know help is hard to come by but this location either needs to be closed down or better management needs to be put in place I travel all over the country and never have I see a Panera this bad.
Laura Medley
I liked Panera. Always have. Yummy goodness in the shape of cranberry muffins, cinnamon buns and lemon drop cookies! Also terrific was the soup and salad. Lots of crusty bread with the food and so cheesy mac and cheese.
I love the cold teas that they have. The prickly pear fresca was fabulous! I need that by the bottle!
More a ton of people. Good social distancing and all. Roomy, clean and quick.
Garin Dickerson
Very frustrating dealing with staff at Panera! Cashier not familiar with these sandwiches or what comes on them, wifi is down so we had to order online and we stood in line for 30 minutes all because we are trying to use a gift card and their system is down. No other options in place to assist customers when the system has issues? Nothing to try and make up for the fact that we waited for 30 minutes just to place our order when the issue wasn't with us but with them? 15 other customers passed us by while we waited. The only thing that this place did correctly was to make our online order quickly. Professionalism here very low, staff unprepared for any possible issues. The cashiers also need training on what is actually on each sandwich. I really don't care for Panera, I have never had a positive experience here. This is probably the last time I come back to one.
Liz Bartlett
I went here to the broadway location yesterday on 8/07/18 and the customer service was the worst I've ever experienced in a panera. This place has really gone downhill and i will never return. I do not like how the newer associates were speaking to me as a customer. You lost a longtime customer over their actions.
Elizabeth A. Green
Loved the sourdough bread..yum.yum yum yum yummy yum
Charlie Goodwin
Lots of people with laptops here. Pretty nice place. Order kiosk instead of in person. Kinda different. Oh well. Happy to have lunch with my baby 👶. ❤️❤️😻😻
Update: food was not good. Sandwiches were not good, Rita had broccoli cheese soup, great big chunks of broccoli in it, I had same sandwich ( not good ) and French onion soup, I've never seen so much onion chunks in soup and there was nothing French about it. When we lived in Knoxville, Panara was one of the best places. Warm & cosey feeling. That's all gone. Oh well.
Brandon Keck
Restaurant is dirty, barely any dressing on both salads, forgot the avocado on a turkey, bacon, avocado sandwich! Hello....McFly?!?! Portions getting smaller and smaller.
Michael Geasland
Excellent Customer Service! Thank you Amanda for your help with my catering order!. I live here in Fountain City and I will always make this store my first choice for all my breakfast and lunch catering. Excellent Job!
David Metler
They were out of cream cheese. Hard to eat a bagel w/o cream cheese. :(
Allana Jackson
Although my roommate's pricey Greek salad had NO dressing, the rest of the meal was perfect. The pecan roll I took home with me was absolute bliss.
My only issue was that whenever someone put their dirty dishes in the bin, there was an employee there within seconds to remove it. I love a clean restaurant, but this was overkill. My table was passed by the same two employees no less than six times during my meal. It was...distracting.
Zola Nunamaker
Always good food . Just wish the fugi salad had more chicken and less lettuce . Great place
Tarrah Jones Grubbs
Where to begin.... sigh.... the last 2 times I got a chicken salad sandwich there was close to no chicken salad on it. 1st time it was carry out so I was screwed, 2nd time I showed the manager and she had more added. The last three times I went they were out of sweet tea and/or ice (it was during a peak time so you would think they would prepare) and I had to run down one of the random employees who apparently just stand around and have them help me. This last time, just yesterday, I made a special stop to get a sweet tea and found out they no longer have it!?!? What!?!? There is a pump sweetener to sweeten to my liking. Seriously??? We live with in the south, is there a restaurant anywhere that doesn't have sweet tea!?!? Not a fan right now!!!
Laura Jones
My hands down favorite place to eat! I seriously get the same thing every time. Almost to the point I don't even have to order! They know when I walk in the door!
Elizabeth Jennings
Disgusting. Not a single table clean. Husband refused to use the restroom. That's pretty bad if he won't go in.
Terri Fernandez
I live the Italian sandwich and broccoli cheese soup. Great every time.
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