My friend & I wanted pasta so we went to DiCiccos which was my first time at this location; have been to other DiCiccos at other locations. Staff was friendly, prompt & our meals were on point👌 chill vibe our waitress was great & the gentlemen at the cashier counter was so nice to bring me a plastic bag for my leftovers to go into cuz he said he didn't want the paper bag that was given by my waitress to rip on me. So very courteous & I loved that so I will be returning since I now know this DiCiccos is near Hanford where I live. And my Momma & I love their Scarface even surprised my Mom when I got home with an order of Scarface for her since she hasn't eaten at a DiCiccos since the one operating in Hanford closed so that's been years. Our tummy's were very happy! ❤️
The service was friendly and prompt. I very much enjoyed my food! My boyfriend wasn't a huge fan of the dish he ordered, but only because he doesn't like mushrooms. Otherwise, if you're a fan of cheese and sauce, you'll love this restaurant!
This restaurant served delicious meals and provided excellent service. I would strongly suggest it to anyone who enjoys Italian cuisine.
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Update 3/21/22
I have ordered 3 times since the owner has reached out to me. All three times the service has been far improved, and the food is of the highest quality. I am happy to say that I see good changes, and I hope that it stays this way.
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My family loves their pizza, it is delicious. However the service for the last several months is appalling. I have once been placed on hold for 45 minutes. I have several other times called and they don't answer. Today was the final straw however. I placed an order for pickup. Called ahead an hour. Went in to pick up and they didn't have my order. It then took 5 minutes for someone to conform they didn't have my order while leaving me standing in front of the store. They didn't even just tell me, I had to ask. This place has become trash, and they don't care about their customers. I will not return.
Nickolaus I came in with my wife to speak to you. A boy came up to the counter and asked us what we needed. I asked for you and he said "he just left would you like to speak to him?" I said "yes, he told me to come in and talk with him." He then mumbles something under his breath and walked away to clean a table. He never acknowledged me or my wife again.
The food is great. The 'Scarface' was a big favorite at my old workplace. The service is par for the post-COVID world (i.e. the servers are handling more tables than they used to). Be kind to them; they're doing their best. If you need something, I'd recommend raising your hand and calling for a server.
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