Subway

I ordered curbside today because I had a baby in the car with me. I went on the app and let them know I have arrived. I had to park on the other parking area on the side of the building because the front parking was full. I parked right on the side to where I can clearly see the door and they can see me if they just opened it to look out because I’m only about 10 steps away to the left, but No one came out. On the app it clearly says “please stay in your car so the worker can find you” After 10 min, I called three times and no one picked up. 15 min later I walked in and there were no customers inside only the 2 workers just sitting down. One was on her phone in the corner and the other was this Hispanic lady was so rude to me. I said ma’am I’ve been out there for 15 mins and no one brought my food out. She started raising her voice at me and asked where did I park and I told her right on the side but you can clearly see my car if you came out because I’m right there. She said well you’re supposed to park right here in the front. First of all, there was a red line that says no parking it was for fire emergency only. Second, there was no curb side pickup sign anywhere so how was I to know that’s where I’m supposed to go. Instead of apologizing, she swung the bag of food at me and told me to take my food and get out. I was trying to tell her that if you just peaked your head out the door, you would see that I’m right there to the left just a few steps from the door. But she was so rude and unapologetic and not to mention unprofessional by yelling. I asked for a manager and she told me no one was there until Monday. I don’t know why they have curbside pickup if no one wants to even peak out the door to see where the customer is parked. Will NEVER order from this place again. They need better people who actually do their jobs instead of someone who won’t even open the door to see where the customer is after marking that I have arrived

Super fast service and pretty fresh food. Place is also clean, including bathrooms👍. Parking isn't the greatest since they share the lot with the plaza and entering is off a main road. But definitely convenient. The ladies are pretty friendly, and my sub was delicious. Id definitely return. I just wish napkins were readily available in the lobby rather than having to ask.

The three young females “working” informed me that, after all driving up together and getting out of the same vehicle, the store was closed so that they could eat their own lunch. They then walked inside, shut & locked the door, turned off all the lights and disappeared in to the back. This is at 1:11 PM on a Monday afternoon.

If I place my order in the app, I expect my food to be ready when they say it will. I arrive at Subway to pick up my order and there were 4 employees behind the counter. The young lady behind the cash register was on her cell phone and seemed like she should have been having her conversation in a private place, because she was quite rude and very unprofessional. Turns out only 1 of my 3 sandwiches was ready because apparently someone gave 2 of my sandwiches to a previous customer. The rude cashier proceeds to tell me that it will be another 5-6 minutes to remake my sandwiches. Never once did she apologize and my suspicions are that she was the employee that messed up because she was to busy on her phone. The young lady that remade my sandwiches was very polite and was actually wearing a mas, which I seem to think is important because we are in a pandemic. I asked if they were required to wear a mask and she said no but she wore one so that she wouldn't get her mother sick. I WILL NOT BE RETURNING TO THIS SUBWAY. Very unprofessional and not reliable and no requirements to protect the public. If I order on the app my order should be ready at the time THEY said it would. After all there was only one other customer in there,they were definitely not busy just preoccupied with things besides the job they were there for!! Poor representation from the employees!