Starbucks
2015 N Mason Rd - Katy
€€
Verified Dish
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🌳
Outdoor seating
🚚
Delivery
🥡
Takeout
🍽️
Dine-in
📅
Reservations
♿
Wheelchair accessible
♿
Accessible restroom
😊
Casual
🛋️
Cozy
👥
Good for groups
📊 Popular Times
Not busy
Moderate
Very busy
📷 Photos (10+)
+2
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Photo 1 / 10
100%
Google Reviews (10)
usually great but whoever was taking orders at 6:00 pm on 12/11/2023 needs a break or something and to fix their attitude. Never had a bad customer service experience here until today.
Google
My favorite mango passion fruit drink! Love the cake pops and so much more
Google
Bad costumer service, I was waiting in the drive thru 16 min for one coffee, is not the first time and I never make any complaint, but today was very bad, wait time, cold coffee
Google
I had the vanilla latte. And a breakfast sandwich. Everything was delicious
Google
For people with diabetes or on a ketogenic diet, I recommend the espresso with coconut milk and 2 shots of vanilla with whipped cream, all without sugar.
Google
I love the Starbucks at Mason and Franz! Treated my son and got him that Oreo cookie Frap! The staff is so nice there
Google
This is by far the BEST Starbucks! I used to live right down the street & moved back in September. I still drive back to this location throughout the week. It makes my entire day when I walk in & I am greeted. The staff here are so so so nice.
Google
I have been to so many starbucks locations not only Houston but around US and other countries, this one is the best customer service for sure, whole team. Specifically the man who is skinny, tall, sometime he takes orders, today ( the first day of Free Christmas Cup ) he was packing and giving drink to customer, he is the professional. They all deserve better wage 🤩.
Overall 9.9/10.
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Google
Great location. They had my mobile order correct and delicious and ready quickly. Inside was spotless and welcoming, just as I would expect Starbucks to be. Because this is just minutes from my kid's school, I will definitely be back.
Google
I want to like this location because it's close to my house but holy moly the internet speeds are abysmal. There are tons of seats but good luck if you need the internet. This location also seems to be more focused on the drive thru customers. I'll be the only one in line inside and have to wait to order while the 5 baristas are all focused on drive thru or maybe online orders? I simple "hello, I'll be right with you" would do wonders. Not expecting much :)
UPDATE: This location has improved so much. The staff are friendly and the internet is much, much faster. The only thing I'd change is to make it a little less noisy somehow.
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Google
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