Sluurpy > Restaurants in Kansas City > Arby's

Review Arby's - Kansas City

Jo Williams
Stopped by around 6:30 pm on a week night prior to starting my night shift. To my surprise they were closed. They had a hand made sign taped to window that said they will close at 5pm until staffing issues resolved. Of coarse the hours posted online didn't reflect this change. A week later when I drove by they were still closing early.
Drakester
Today for the second time the same young female employee at the drive-thru gave me a buffalo chicken slider in a bag where she dirtied the napkins by putting them on top of the buffalo sauce. The previous time she did this I gave her back the dirty napkins and explained they were dirty because she put them on the sauce. Apparently she did not learn anything and has continued to repeat the same stupid mistake. The servers at all the other Arby's where I buy this sandwich simply fold the napkins and put them on the side of the open slider box in the bag so they stay clean. It does not take a rocket science mentality to serve a slider with clean napkins; it only takes a little bit of basic common sense.
Bret Charboneau
Another awful experience highlighting the collapse of western civilization. Nobody wants to work so the lobby is closed. The people who are working are incompetent and couldn't get a very simple order correct. So back through the drive thru for 2 cold roast beef sandwiches and the wrong sauce. Total elapsed time 23 minutes with only a couple of cars in line. May god save us.
Kaila Erickson
My Club Wrap was served on a flatbread with obvious visible mold. The store was no help when I called and explained we were too far away to come back to get a refund in person.
Whitney Latrese
Disgusting, the worst Arby’s I’ve ever been to. Chicken Finger cooked to death, stale fries, drink taste like cough syrup. I was there 6/22/2022 at around 6:45pm. The Staff seemed to be bagging up any thing.
JOYCE NEWELL
Gave me a hard time about using coupon but we got passed that. Looks new. We were the only ones dining in on this rainy day. Condiment station was still closed but drink station was open
Panda Sanchez
Great service, really good food - I've been craving it and they satisfied it perfectly! Ate my food before I could take a picture LOL
James Allee
Has been a while since I've been to Arby's. Needless to say if this recent new store is any reflection of other locations.... And the manager on duty at the time of this posting - Tiffany, they now have a new fan! Me!
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