Review Chipotle Mexican Grill - Kansas City

I mean, is just Chipotle. However, it is worth expressing that I’ve has my first perfect bowl on this restaurant. Very well balanced on toppings, as there were no weird too cold, or too hot experience on each bite. Service was ok.

We received a large helping of grilled chicken on our shared burrito. No one has ever asked how much hot salsa we wanted. It was great to have a whole spoonful. I love looking out the picture window toward the library.

I had an excellent experience here the other day. I was visiting another local business and decided I'd like a Chicken Quesadilla. Surprisingly, I'd never had one from Chipotle. When I came in the young man at the start of the line greeted me with a smile and was very helpful in directing me to their online process for ordering the menu item I wanted. I had some questions and there was another young lady at the register who helped me out put tremendously as well. I couldn't get the app to behave and yet there was another young man, I believe he was the manager, to happily assisted me. I was running close to being late for an appointment and was about to just throw my hands up in frustration and say "forget it". The manager was extremely considerate and asked me what I wanted. He then proceeded to go back and make my food being careful to get the order correct. He then rung me up and took my "Happy Birthday" coupon for guacamole. The order was correct, fresh, hot and delicious. Thank you! I could not be happier with the experience I had at this restaurant that day. I wish I'd gotten names so I could give specific "shout outs". I will say please keep doing what you're doing over there. It was the best experience I've had at a Chipotle restaurant - I mean the hands down best. If you're in the plaza area please go over and support this location. I hope you have as stellar of an experience.

Tables are rarely clean and the men’s restroom has been out of order for weeks. Edit (11/19): I came back twice since this review. The tables have been clean and the men’s restroom is in working order again.

Absolutely great ! I had the steak bowl and it was very flavorful. The staff is so great too. Will definitely be going back often .

The bowls are not as big as they use to be. But still had the great taste

If you've been to a chipotle, its like that. I enjoy it, and if you want big portions, they have big portions. Also, you can ask the person at the desk for a password to the bathroom. For anyone not familiar with Chipotle: it's a make your own taco place.

The food and the sauce was yummy, but all of the tables were dirty, and the trash bins were overflowing . They need to be more diligent on keeping the dining area clean.

Always busy but very quick when it comes to getting out orders has great customer service.

The staff here were so helpful. We always love coming to Chipotle. Definitely try their new Agua Frescas. Delicious!