Papa Johns Pizza

I know the wings aren't your fault as they come in from the distributor that way but they are nothing but fat even ordering well done changed nothing. Pizza needs some work, our pizza was white on the bottom, appears to have been shown the oven but never put in. So do we need to select the well done option to get it in the oven? Won't be ordering again, this was strike three from this location. The chain overall has gone down hill.

Ordered one pizza online at work. The site said it would be ready in 45 minutes. Guy shows up in like 10 minutes, calls my phone, then leaves. Try to call him back, no answer. Call the store, they said the website orders time frame is always wrong. Also, asked if I still wanted the pizza, but said it is cold now. Thanks.

Update 3.25.22. What the heck happened to my favorite pizza franchise?? I had a reason to call in an order and was redirected by some horrible call center back to incorrect menu and then again back to where i picked to speak with manager or check on order (as instructed) and had to listen to a hold loop of a horrible marketing crust pushing guy. I waited for 40 min. Obviously no one is answering that phone. If u have to call them forget it. My review went from 5 to 1 after this kind of waste of time...and I love their pizza the best. Sad. Papa John's has remained my favorite pizza place in the area...and I'm from sidman and need to travel to get there. I always felt the pizza hut stuffed crust did have the edge but now they have their own. They are always pleasant and serve with a smile. They have good technology for ordering online with updates and custom order options. They have all the bases covered and delicious food to back it up.

We specifically asked the size of the pizzas before checking out to make sure they were the 16 inchs. The guy at the cash register told us not once but twice they were in fact the 16inchs. Almost 50 bucks for 2 pizzas later and we get handed 2 pizzas that are 14inchs. Not what we asked for and sure as heck not what we thought we were paying for. The only thing they had to say was we could buy a 3rd pizza to make up the size difference. So because they lied and didnt give us what we asked for they wanted us to spend more money!!!! Customer service at its finest huh! I have never been more irritated and unsatisfied with a pizza place as bad as I am with them. I dont know about everyone else but I do not like being LIED to or decieved!!!