Pineapple Jacks Bistro

Outstanding food and service right in the heart of downtown Jensen. Out server, Scottie, was nothing less than great and very attentive to us. Compliments to the chefs and to bartenders as well! I had the Indian River Penne Alle Vodka and my fiancé had Stuff Chicken Parmesan. We ended up switching dishes towards the end because we couldn’t get enough of each other’s food. I loved the sweet marinara sauce on his pasta and he loved the unique vodka sauce on my pasta. Thank you (yet again) for another wonderful dining experience.

Where do I begin with the disappointment that is Pineapple Jacks? Could I start with the rude staff, or maybe the long wait times and overpriced food? No. I think I'll start with the roaches. I've been to this establishment a few times to try and give them a chance to redeem themselves but every time I go in there, I see roaches. Also, the staff can be rude and surly. I hadn't decided on what I wanted to order once and the waitress just gave me a sigh of exasperation and rolled her eyes. This is very unprofessional. The food while sometimes good, is extremely overpriced. I did like the burger, but not enough to pay that much for another one. They used to have good drink prices during happy hour, but lo and behold I guess management got greedy, so they raised the prices. The one redeeming thing was one of the bartenders who used to work there "I believe her name was Ariel", she was the most professional of the bunch. Without her there anymore, I have no reason to go. And this place will slide into obscurity and the ash heap of history.

We arrived at 3:45 needed to wait until 4 o'clock to order off of dinner menu. We ordered appetizers and waited. At 4 the appetizers came out and the waiter took our order, 5 people in our group. One other table in the restaurant was occupied with 4 people who were leaving. Our dinner finally arrived at 5:15. Food was hot burgers were a little over cooked (burnt edges) chicken was dry and tough. Flavor was good. I will try again, I believe someone forgot to put our order in and then rushed the process. Waiter did apologize for the delay.