Dr. Rosie Ann Riley
This is my 2nd review on this restaurant. I wanted to write another because the service I’ve received the last few times has been great!
We have had the chef named Frank and he is wonderful! He always season the Hibachi perfectly. He is also very friendly. We love his service so much that we have started tipping him. The first time we did it he asked if we were sure.
I will request Frank, if allowed to make such request. Overall, the service at this restaurant is great! Maybe this is why they are always busy! If in the area I definitely recommend stopping by for lunch or dinner.
Britney Cole
Spider roll was horrible it tastes like burnt old crab . This place is disgustingly overrated. I would prefer OEC any day over them
Kim Traylor
I hadn't been since I was a kid. Food was good. Ambiance wasn't as great as I remembered. They have a sign on the wall leading to the hibachi side that states a 10% automatic gratuity is applied to all tickets.
Babagadoosh
Brought the family here for a quick hibachi lunch and got a great family meal that was enjoyed by all. The host was very friendly and prompt at seating my family and the waitress got our drink and food order almost right away. The soup/salad combination was great and had excellent flavor. The chef was very entertaining and brought the table into the whole experience. The food was cooked perfectly and did not disappoint at all. The prices for lunch are reasonably priced and will not break the bank for lunch although you may want to give yourself a few extra minutes on your lunch break as it could take longer than the typical “hour lunch”.
Dave Arnold
This place is a disappointment. The place is not as good as Crazy Ninjas and the chef we had was a complete bore. The place is not particularly clean. When I'm dropping $120 for a family meal, there should definitely be chefs with a personality and superb food. The sushi I had was not decorative or particularly good. I will not be back.
Christy Hammack
We were seated right away. The fact that they don't offer physical menus is ridiculous. I had to borrow someone else's phone to scan a code just to see the menu. I was also disappointed that they don't offer warm sake but just the cold. The food wasn't bad but nothing to write home about. The atmosphere was beautiful. The service was friendly but not too overbearing. I was in good company so it was still nice.
Victory Run
Best hibachi and sushi in Jackson. It’s super easy to order online and pickup at the window. The food is always consistently good.
Tim A
Bonsai has and will always be the best place for sushi and hibachi. They knocked it out of the park tonight. Service was on point and the food was delicious. Cannot say enough good things. Good check them out
Buck Alman
My wife and I went by for lunch today specifically for a hibachi vegetable plate. Much to our disappointment, the "vegetable plate" consisted only of onions and zucchini. We were also served the same vegetable portion as everyone else at the table.
Wish there had been a list of what the "vegetable plate" consisted of before we ordered. To me, 2 items do not constitute a "vegetable plate". I inquired about other veggies that I have gotten at the restaurant in the past such as mushrooms, carrots, broccoli, etc. and was told that I had to purchase those items separately.
Very disappointed in the "vegetable plate". I have patronized Bonsai for many many years, so much so that I have gotten Christmas presents from staff members because of my frequency and my generous tipping, and usually have nothing but great things to say about the restaurant. Hopefully they will bring the restaurant back up to the level that it needs and deserves to be but, for the time being, it has gone down in quality and is not on the same level as it has been in the past.
Robert Andy Boyles
The sushi was the best I've ever had. The habachi was also very good. The only issue I have with this place is the chairs. Very uncomfortable chairs. Yes, I will go back.
Rachael White Gallatin
My family and I have eaten here twice and both times we were completely satisfied with the whole experience!!! The sushi is amazing both in beauty and taste!!!
Tamisha Thomas
The best place ever. We love to eat dinner here 😘
Barbi Farrish
I really enjoyed my meal!!! Steak was tender and I fell in love with the Noodles !!! I will go back!!!!
Tonya Ballance
Not at all pleased. I left the restaurant needing a double shot of scotch. I ordered steak & shrimp hibachi with onion as my only vegetable. The cook prepared the food so slowly that I had finished my meal before receiving the steak and onions. The food was too salty and the steak was cut up as small as diced ham on a salad bar. The cook was engaged in political conversation the entire cooking experience with another party at the table. I felt this was HIGHLY inappropriate and do not plan to patronize this business again.
Justin Brumfield
Love Bonsai, great food and staff! They take great care of me every time I'm there. My favorite sushi restaurant!!!
Brad Boleware
I didn't like it I had shrimp and scallops they were so tough like chewing rubber veggies still half raw
Osaka behind Lakeland movie theater much better
Amy Valentine
They acted like I was asking for drugs when I asked for more than one pink sauce with my to go order. Makes no sense, you get as much as you want when you dine in but one is supposed to be enough when you pay the same amount and still tip with to go! Don't waste your money, ichiban's food is twice as good.
Laura Mayo Sermons
I took my daughters there for lunch on MLK day. We sat on one end of the table, while there were 4 grown men sitting on the other end. They cussed the whole time we were there. F word, s word, GD, you name it. Even our cook even looked uncomfortable. I was hesitant to say anything because I didn't feel like getting shot. All I could think of is how proud MLK would be off their behavior in a public setting. It was very uncomfortable sitting there with my children. Other than that, the food and service was great as always. I was just very disappointed in our table mates.
Cliff Welch
Everything was great just like always. Steak cooked perfect. Shrimp was wonderful. I greatly enjoy every trip I make to Bonsai. ��
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