This particular Arby's always has a friendly person to greet you and complete your order. As far as Ithaca goes, there is no better restaurant for service and quality than this Arby's. Someone taught their valued team members to care there. Keep up the good work. 🙂
I have always enjoyed their food, just the last few months have NEVER actually gotten my food at the window. Every single time, and I’ve gone there at least once per month, I either have to pull up or pull into a parking space for them to bring me out my food. And it’s not just me, there are several of us parked out there each time. I’m not sure if they’re trying to keep their drive thru time low or something but it’s really tough to have to pull up or over every time you want to go there.
Walked in to a customer abusing the staff. Staff was amazing and props to Hannah for remaining professional and perfecting her staff WHILE BUSTING OUT ORDERS and giving great customer service. She's truly an asset to the company.
Always a nice selection on the menu board but an especially good place to park a bus. Most competitors nearby have skimpy parking lots. My trip began at siena college near albany and the group played 3 games at nearby cornell univ
It's Arby's, great roast beef. Many choices available, different drink choices. We were visiting Finger Lakes but almost no food places nearby. Had to go to Ithaca a few times for variety and anyplace open past 5pm.
Best fast food milkshakes although this did get smaller still fire
Always good food, good service, and employees are always friendly. Shout out to the manager that was there today: Keep Smiling!!!
Loved the Double Roast Beef and Cheddar sandwich it was perfect. I miss the Turkey and Swiss Market Fresh Sandwich though. I love the Mozzerella sticks they are so good. I wish they would bring back the Pot Roast Sandwich from like 20 years ago that was so good too.
12/15/22 I came through the drive thru and they were having serious technical difficulties. The young girl at the window handled everything wonderfully. Had to wait a little bit, but it was ok. She took great care of us and was so polite. Over all great service.
I've always loved the food from Arby's, I'm just sad that they no longer sell the chicken cordon bleu. But I do love the classic beef and cheddar combo meal with large curly fries and large soda
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