McDonald's Drive-Thru Review:
Summary:
Ordering: Conveniently ordered through the McDonald's app.
Reward points: Earned points for your purchase.
Speed: Drive-thru experience was relatively quick.
Accuracy: Order was correct.
Food quality: Food was great.
Overall:
A positive experience. Ordering through the app and earning reward points added to the convenience, the drive-thru was quick, the order was correct, and the food was good.
Possible areas for improvement:
Wait time: While the drive-thru experience was quick, it could be even faster.
Customization: The app could offer more options for customizing orders.
Staff friendliness: While the staff was efficient, they could be more friendly and welcoming.
Rating: 4 out of 5 stars
McDonald's is McDonald's but this one did everything I was expecting and they did it right. The store (include the restroom) was clean and well kept. The person that took our order was very good, she went the extra mile and asked each of my grandkids for there order directly. That's something you don't see too often and the kids were thrilled to be able to order for themselves. The fry's we're the best I've had in a long time, fresh and hot plus they had the perfect amount of salt. The play area was an added bonus, it's not that big but it was well maintained and the area was safe and secure.
Their service is consistently fast, and the staff members are generally courteous. While it may not offer the gourmet experience some might seek, McDonald’s provides great value for the price. It’s their consistency and convenience that keeps me coming back. A solid 4 stars from me.
Great service delicious food
very clean and friendly McDonald's. Nice seating area. Lourdes "Lou-lou" had a great big smile when I was there. She checked up on me when I was at my table to see if I needed anything. Also, I see homeless people go in and out to use the restroom but that's just the Irvine we live in now.
Food is good. The place is clear and they serve very fast. The playground is safe.
We got quarter pounder and fish-o-filet and we were happy with the taste. It was pretty quick to order and get the food too.
Comparing apples to apples, the food quality is the same as other McDonald's. This location can get very busy late Friday and Saturday night when other restaurants are closed. The staff are nice and fast. Inside the restaurant is clean and quiet.
I had a great experience at this McDonald's location. They are open very late, which is great if you're looking for a late-night meal. I have visited a few times around 2-3 am, and the staff have always been helpful and kind. They had great humor as well, and it always made my experience more pleasant. I would highly recommend this McDonald's location to anyone looking for fast food in the late hours.
With the recent addition of the self order screens to complement the otherwise exemplary facilities and service it's a five star McDonald's. Has kids play area although no outdoor seating unfortunately
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