Store was clean and food was prepared fresh after we ordered. The young lady managing on this Saturday p.m. was great. She was very patient and helped a "first-timer" through the menu. We ordered way more than we needed; mostly because she was great at explaining and up selling. Having never eaten at White Castle we didn't have any idea what to get. Everything she recommended was great
The night time crew girls are really nice especially for a busy location. I had a horrible night and the dark haired girl working the window was extremely nice upbeat and took time to actually be nice and interact with me. It really turned around what was a bad night into a better one.
Come to this location a lot. After being to a few other in Indy this is one of the best. Especially after today’s visit. The young man working drive thru was the most sweetest. I ordered us 1921 slider and it took extra time of course because they make them fresh. He apologize for the wait and said I hope the week was worth it and I tell you what it absolutely was.
Ate there 7-30-23 around 4pm. My mother and I decided to place our order inside and we ate there. As I entered the building I noticed how clean the lobby was. Behind the counter I noticed a manger sorting cheese. Then I noticed how clean the crew looked. As we were eating our outstanding meals I noticed that 95o/o of the customers came through the drive-thru. Only 2 guest entered the building while we was eating. There was a big order that came through.. the manager stopped what she was doing and jumped in and helped. Great team 👍 good job. Then she went back to what she was doing.
Their parking lot is so tiny I wouldn't try going through the drive thru in a big truck/SUV. I mean it's doable but it's super tight. Only been inside many years ago. It was clean then looks clean from the outside. Food was on point and the service was excellent. Being in customer service and have worked fast food myself, the lady in drive thru made the very long line of cars feel like it was a konga line n danced all of us up out of there with fast n didn't skip a beat. She ask the right questions, wasn't pushy, had all the condiments n utensils/napkins in the bag n handed out to you with a smile. And it truly was genuine. Loved the vibes, food was great, and got food quickly.
Definitely will continue to there and recommend it if your in the area. 😊
The last drive thru attendant was great. That changes from time to time. The food was good as expected.
They are always friendly, and my order is always correct when I walk away. While I'm sure it is just due to supply issues, they are frequently out of items needed for their breakfast menu.
It's a family favorite. As well as my son's Mother Stephanie Crowe Has Been Working for White Castle Since She Was In Highschool The First Job she's had. And Sill Until This Day Is Still Employed through White Castle. She's Very Happy with them
One of my favorite places to go to get some chicken rings and some mozzarella cheese sticks great service friendly staff they always get my order right never had an issue but beware the entrance is a tight turn for bigger vehicles
It's was good overall I enjoy a White Castle for lunch every once and awhile the service was good and the food was good also
Make a reservation
Order online
Find the best restaurant in Indianapolis
An error has occurred! Please try again in a few minutes