Review Domino's Pizza - Indianapolis

ManifestThePhoenix

CC was amazing and efficient! Outstanding customer service, quick and a sense of welcoming that made me feel comfortable and satisfied with my order. Would definitely like more employees like CC!

Haley House

There was a storm with a power outage so the app and phone lines were messed up. There was ONE worker there when we went to the location since we were determined to get pizza and he apologized by making us a fresh order and a refund. He was alone and doing his best, we appreciate the effort and changed our attitudes after finding out what happened! Thank you!

Glady Dawnstar

I orderer at 9:30 on a friday night during a thunderstorm. Wait time was expected to be 30-40 minutes, so due to the storm I expected it to be here around 10:30. According to the tracker Andrew put the pizza in at 9:34. It was out for delivery at about 9:45 and at my door within 10 more minutes. Pizza was a little smooshed so there were toppings on the top of the box, but the fact that they were even willing to go out in such an awful storm was worth the $10 tip I gave. The driver was really nice as well, although I didn't get his name. I was able to scrape most of the toppings off the box so I didn't call the store to complain. I would definitely order here again.

Andrew Magee

Typically a great experience, carryout or delivery! Nice employees too! Edit: Got my pizza delivered quicker than the estimate and yum! Love the medium ExtravaganZZa!

Eric Muzyka

I ordered at 1040pm, and didn't notice they estimated 2hours. Received it in about 1.5, driver was really nice, it was past close, and my food was still warm and edible. I was thinking I would be dissapointed, but they bettered my experience by being nice and not cancelling because it was late/busy/short staffed. Thanks

Matthew Boswell

This is the store I mainly use. We order delivery from here usually once or twice a month. The experience has always been positive! Generally very happy, friendly delivery drivers, who arrive on time, looking clean and professional, who always greet me with a warm smile and tell me to have a wonderful evening. I have only once had a problem with an order (they forgot dipping sauce I had ordered) but I called and it was corrected immediately. The pizzas are always well made, taste great, have plenty of toppings. Would definitely recommend this location!

Rashonna Franklin

I've always had a great experience at this location. If something wasn't right, the managers made it right. I've always been impressed with how quickly I've received my orders from them and the professionalism of the staff. Thanks Domino's for always getting my family's dinner together.

B G

While this Domino's typically does a pretty good job, they are constantly understaffed. I say that not to complain, but to give you a heads up that there are hiccups that will be annoying. I've been placed on hold for an hour when calling (after 5 minutes I ordered online and left my phone sitting just to see how long they'd leave me waiting. THEY hung up on me after an hour.). I've been completely ignored in the store by frazzled and overworked employees. I've had them make my food and wait 90+ minutes before delivering it. So you might ask, why 4 stars? A few things... When they're good, they're really good. I've never had an incorrect order, even special requests around always handled correctly. They're always reasonably friendly when I have to interact with them. They've never hesitated to make things right when I've had a bad customer service experience. Overall, not a bad Domino's... But their management needs to stop working their folks to death and bring in some extra people.

B G

While this Domino's typically does a pretty good job, they are constantly understaffed. I say that not to complain, but to give you a heads up that there are hiccups that will be annoying. I've been placed on hold for an hour when calling (after 5 minutes I ordered online and left my phone sitting just to see how long they'd leave me waiting. THEY hung up on me after an hour.). I've been completely ignored in the store by frazzled and overworked employees. I've had them make my food and wait 90+ minutes before delivering it. So you might ask, why 4 stars? A few things... When they're good, they're really good. I've never had an incorrect order, even special requests around always handled correctly. They're always reasonably friendly when I have to interact with them. They've never hesitated to make things right when I've had a bad customer service experience. Overall, not a bad Domino's... But their management needs to stop working their folks to death and bring in some extra people.

Iwona J Rogers

We like Domino's pizza. We like Domino's wings as well. They aren't as crispy or crunchy as Wingstop wings and that's a good thing because those always seem to dry to me. This is a wonderful place for wings basically. One of the things that I truly, truly appreciate is the fact that they're barbecue dipping sauce does not contain high fructose corn syrup. The sweetener is sugar and that's wonderful. Thank you for this detail. It is really appreciated. We will continue coming here so long as the wings are cooked the way that they have been and the pizzas are affordable and delicious as they have been. Thank you guys.

Megan Deneau

This Domino's has never disappointed. Their service is better than any other pizza place I've experienced. The ratios of toppings and sauce are beautifully done. The bake time is perfect. Fully impressed every time.

Candace Livingston

The entire process was very quick! I ordered online and my order arrived with 30 minutes. The gluten free crust is very good - much better than others I have tried. So glad Domino's has a gluten free option for me. I will be ordering again from this location!