Review Domino's Pizza - Indianapolis

Amber McAtee

Ordered delivery from this location for the first time tonight. The pizza and the employees were great! We placed our order at 11PM and then noticed after waiting an hour it still said "prep" on the tracker. After reading the reviews I was very worried our pizza wouldnt arrive or that it would arrive cold. We called the store around 12:10PM and despite technically being closed the employees answered the phone quickly and courteously. They informed me it that it would arrive in about 20 minutes and they apologized for the wait stating they only have 1 driver. They also assured me, without me mentioning anything about it, that our food would not arrive cold. They said it was stuck on prep as they were not planning to bake it until they knew it was close to time for the driver to deliver it to us. It sounds like this crew is aware of their shortcomings and have used all the advice given from customers to better their operations and make the best of their current situation, for that I give them 5 stars! :)

Polo Joe

Without a doubt best Domino's I've had in years & I usually order four times a month. Definitely worth the drive from my side of town !

Joshua Walker

I showed up near closing time on my bike and the manager let me pull up to the drive thru window and then gave me the pizza free. Couldn't have come at a better time. Thank you Domino's.

Jennifer Schaeffer

It is at a very convenient location being right at one of the redline rapid transit stops but they always have my pizza’s and snacks hot and my drinks frothy cold!! More than anything for me is customer service and they never fail me!! They have the best attitudes no matter what time of day or night it is or who im speaking with they are all so friendly and helpful!! They truly are a great group of people and you can feel them good vibes when you walk in that door!! ((Or like i do and when i walk by jumping on the hose that dings for the drive thru makes me bust out laughing every single time!! But don’t tell em i told you to do it but i guarantee you you can’t not laugh!!)) I appreciate each and every one of y’all!! Well done Domino’s!! Them and your HR person deserve a raise for being such exceptional employees!! ;))

Cameron Urick

I’ve had a lot of dominos but this location executes every time! Always hot and toppings are always evenly distributed.

ricki havens

Domino's has really stepped up their game. They're hand-tossed crust with garlic seasoning is great. Right now I'm hooked on their BBQ chicken pizza I get one a week usually if not more. In the cheesy bread is really good would be a lot better if they let you add pepperoni to it. I always go to the one on Central the people there are super nice in the food is always fresh and hot

Darrell Sellers

I used to work in this industry. I understand perspectives from both employee and consumer. We had a group come into town for a competition. They bent over backwards to accommodate and serve. The level of customer service does come from the top here. I was given phenomenal service by someone “new.” The same exemplary service came from the GM Brittney Cummins. The delivery was done with a smile and they extra effort to make those receiving overwhelmed with gratitude. Thank you for making an impression. Thank you for going above and beyond. Thank you Ms. Cummins and the “new guy” (sorry I am terrible with names!).

Lisa Emmick

They went above and beyond to help out our robotics team. We had 45 people to feed and they were terrific to work with us. The food was hot, tasty, and right on time. Thank you!

Queen Frost

Overall can't complain about the service. They go above and beyond to make it up to you if delivery doesn't go as planned. On a day like this when running into pickup only this definitely helps.

Tami Church

It was approximately 11:25 p.m. and closing was at midnight, so I was sure that the employees would not be very happy with me calling in a delivery order at the last minute. Therefore, my expectations were not high. I loved the fact that I was able to track the progress of my order on the internet and everything was extremely on-point. My order arrived quickly, very hot and most delicious! I am super impressed with the entire experience! Thank you for such a pleasant ending to my hectic day. I will be sure to order again in the near future and will refer to all fellow pizza lovers about my fantastic Dominos dinner!

Rollow Timmossie

Normally I make my own pizza but domino's is definitely close and a good go to when you don't feel like cooking. I like to drive a window and the app is very useful.