Review Panera Bread - Indianapolis

Rebecca Black

Love me a broccoli cheese bread bowl! Stopped in before heading to the airport to eat lunch and get some work done. It is inside a building so less busy that other paneras I've been to on the past. Was a nice place to work for a few hours, and coffee refills didn't hurt!

Omae wa Mou Shindeiru

Very spacious store with a great ambiance. You need a passcode to use the restroom.

Karlissa Ann

99% of my experiences have been great. In large part due to Zoe and Katina. They are always helpful and receptive. Most of the other employees have been helpful as well. I did have a slight issue with the GM and the restroom when I placed a call rapidd order and dined in. But the issue was resolved with further conversation. 5 stars would recommend.

Hannah Craft

I came in this morning to pick up a catering order. I had put in the wrong date, so it wasn't ready. Jessi immediately helped me put together a new order and cancel the old one. She got my coffee and food together so quickly! She really did an amazing job!

Heather Michael

The staff here is AMAZING. CHARLIE at the register is ONE OF THE MOST GENUINELY KIND HEARTED PEOPLE!!!! SO RARE TO SEE THAT IN THIS WORLD!!!! The staff has been kind to all walks of life that come in. With it being downtown it can get a little difficult to navigate as I have seen. They have been extremely graceful in navigating this & I'm truly impressed with the kind-heartedness they show to everyone. RAISES FOR EVERYONE!!!! They should really be recognized by Panera for this. It's not an easy spot to be in at all.

Cassidy Marie

Came on a very busy day right after the Indy 500 parade. Despite how packed it was, there were plenty of seating options and our food got out to us surprisingly quickly!

Prasad Nair

I love their Autumn Squash soup, which is now back in season. The service at this location is prompt. Would definitely come back here.

Regina Alvarez

Kim and Meyah were awesome and super friendly! I came in today for my free birthday treat and chose the kitchen sink cookie, not realizing it was no longer part of the free pastry thing. Meyah called Kim over to help and they got it taken care of. Thanks ladies!😊

Pamela Grover

Thank you to the manager, Shapore, who was so generous, friendly and wonderful! After a 10 hour drive to Indianapolis, it was such a comfort to be greeted with such hospitality. The salads you served us were absolutely delicious and the accompanying bread hit the spot! Thank you for treating us with such kindness, Shapore! God bless you!

Pamela Grover

Thank you to the manager, Shapore, who was so generous, friendly and wonderful! After a 10 hour drive to Indianapolis, it was such a comfort to be greeted with such hospitality. The salads you served us were absolutely delicious and the accompanying bread hit the spot! Thank you for treating us with such kindness, Shapore! God bless you!

Punit Omar

Perfect sandwiches, soups, charged lemonade, and everything else you like as a quick bite. With their small fee membership, you can enjoy unlimited coffee and drinks whole month anytime anywhere you wish. They give many free goodies as well every 3rd or 4th order. Overall a nice place to be again n again.

Tree Furr

I ordered from the app several times & they never disappoint. My order is always correct & ready when I arrive. I love the hazelnut coffee. Their macaroni & cheese is amazing. I absolutely love the Mediterranean veggie sandwich.

Sonya Tremble

Not sure why this place is a 3.9. Some of the nicest staff I've had the pleasure of dealing with in any panera I've been in. Kay helped us today and was all smiles! Items purchased were fresh and done correctly! 5 stars from me and my kiddos!

B Wilson

This place smells wonderful because of all the breads and pastries. Their Agave lemonade is my favorite and that's the reason that I joined the unlimited sips club. They also have a great tasting decaf coffee.

Kristi Moore-Ashcraft

My food was great but the service was exceptional. I was eating alone today and one of your busboys stopped by to ask how I was doing. He later brought me a brownie to enjoy for later! Very thoughtful And unexpected! I will eat here anytime I am in town!

Pamela Grover

Thank you to the manager, Shapore, who was so generous, friendly and wonderful! After a 10 hour drive to Indianapolis, it was such a comfort to be greeted with such hospitality. The salads you served us were absolutely delicious and the accompanying bread hit the spot! Thank you for treating us with such kindness, Shapore! God bless you!

Shae Wenning

Everything was amazing! They were out of the baguettes when I was their yesterday, which I got pretty upset about at first bc it's a must have with my broccoli cheddar soup, but they substituted it with a different type of bread and I could barely tell a difference. The bacon turkey bravo was also perfect!

Amanda Konkle

Where do you go for bread? Not here. As the last two times I have gone they have been out of everything. Today I could count the amount of bagels. Disappointment.

Cindi Lu Cox Bolyard

I love their chicken and nice soup �

Mandy Buckner- Nichols

In the past 2 wks we have ordered from this panera 3 times. 3 times the order has been royally screwed up. Wrong bread, wrong soup, missing items. Today my ham sandwich had a HALF slice of ham on it.

Cory Singleton

Shawna was amazing. I am from out of town on business and she went out of her way to be a friendly face here in Indiana. She knew nearly every person that came in by name and had a previous personal relationship with each of them. This is not typical in this industry. She made my experience in Indianapolis better and I will be coming back because of her. Your franchise needs more people with her ability to connect and serve the customers.

Nicole Talley Russell

So. I work from home and frequent coffee shops to work at OFTEN. I've been more then disappointed in several different Panera stores, but not today. This Panera store was the cleanliness, nicest, most friendly store I've ever been in, by far!! The staff of men running food and drinks and working the floor were amazing. I'd be willing to bet that most of them could run their own store!!! I am beyond impressed with this entire team. Way to go!! Awesome!! Thank you for a great experience.