Whataburger

Is there anyone who doesn't love Whataburger. It has to be my favorite fast food burger. The burgers and fries are very consistence. Of course I have to do the breakfast Taquitos. I just wish they served them 24 hours. I can always make a stop at whataburger. Almost always the service is good. This location has especially good service. I will be back.

This location continuously disappoints on numerous occasions. From letting you stand at the front of the line for 20 minutes without any acknowledgment to giving you the wrong order. The latest visit I got two small fries instead of large. The burgers were super cold as well as the fries. The most appalling part of it all was the raw meat in my girlfriend’s burger. Sadly we had to throw away the 20 dollar meals we paid for. Never coming here again. If you don’t want raw meat or cold food do not come here. The staff doesn’t care neither does the manager who was present.

Third visit to “this location” (only because it is closer to our house) where something was wrong with our $40+ order. Today… all the bottom buns on our burgers were stale and crunchy around the edges. The kids meal cheeseburger had sweet & spicy bbq sauces on it, so my five year old had a meltdown. The fries and burgers were colder than average and the pies were old and dried out. Moving forward, we will just drive the distance or pick up five guys burgers & fries instead.

This is the absolute worst experience I have had for a drive-thru or fast food. I arrived and ordered my food and then had to wait 25 minutes to get to the window when there were only two cars in front of me and one in the side lane. When I got home, I found out that they forgot to put the gravy in the box. Also, one of my "three piece chicken" was the size of my thumb. The wait time in addition to poor quality of meal and lack of gravy ensures I will never go back. I would not recommend this Whataburger to anyone. If you really want some, maybe try the Whataburger off 79, but I would suggest anywhere but here.

So, I went to this location last night. And this isn’t just the first time where I had to wait in line for 40 minutes for my food. This for some reason is a frequent thing. I am usually very patient. But last night was a horrible experience. First, I waited for a long time for my food which should be unacceptable for a fast food restaurant. Secondly, at the window they didn’t have my order correct and tried to act like I only placed an order for one thing which I know I didn’t. Then, I ended up having to add the items which I had already ordered which made me wait even longer and on top of that once I got the items I ordered I check my bags and they forgot to add the gravy for another item I had on my ticket, that’s not the first time that’s happened. I also, asked for extra honey butter sauce on my order and once I got home there was barely any honey butter on my biscuit. This location frequently has issues especially at night. I love Whataburger but this location has some serious issues.

Picked my wife up from airport and we were wanting breakfast. Whataburger breakfast! When we arrived it was 11am, the cut off for breakfast service. The store manager was kind enough to let our breakfast be prepared. That was so very kind! And the food was fresh and hot as usual! I don't remember the Manager's name but she's from Lubbock and we moved her from Amarillo. Kudos!!

So mad right now. Placed an online order through the app at 11:25pm, arrived at 11:35 and had to sit in line for over 20 minutes to get my food. The entire point of ordering online is avoid waiting. I get my food and everything is cold. This is not the first time this location has served cold food. Y'all need to hire employees who can actually keep up with orders and serve quality. Just opened my food, GREAT. THEY GOT MY ORDER WRONG. I order a buffalo chicken ranch, sweet & spicy burger and got two B.C.R., fries are soggy. I hate this location