Jimmy Johns

Strike one, I ordered curbside and they never came out. You apparently have to go through the drive thru and pick it up there. Thats clearly not how that works nor has any other JJ ever handled it that way. Strike two...a few weeks ago, their point of sale system went down on a Saturday in the middle of the afternoon. No one responded in the drive thru, so I only found this out by going inside. I sat in the parking lot and waited. Just a few minutes later, they helped three cars in the drive thru. I went back inside and the lady said she told the younger gentleman to go outside and get me since I had been waiting and their system was back up. Well that didn't happen. Strike three...so tonight I traveled 10 miles to this same location at 9:40PM. The store closes at 10PM. All lights were on including the neon lights, except the drive thru menu. It might have been the same guy from last time, but either way, he was disgruntled by aggressively hitting his headset mic and upset that a customer dare get there before they closed. I asked if they were open to which he replied "we're almost closed." Clearly, homeboy wasn't willing to work (typical of that age bracket). With the growing number of one-star reviews, it is clear this store should be avoided.

Ordered online for pickup a week ago and when I arrived at the store was told the wait would be about 10 minutes. Ended up waiting for over 30 minutes while watching the employees joke around and goof off. From when I ordered to having my food was over 50 minutes. Decided to move on without complaint but when I got home and opened my "pickle" this is what I found (pictured). Again, decided to move on with my life despite this. Today I ordered, spent $10 for the spicy east coast italian unwhich and what I got was nothing but meat and cheese wrapped in a few pieces of wilty lettuce. I'm really not one to complain but something along these lines happens everytime I order from this location.