Dunkin'
88 Derry Rd, 03051 - Hudson
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Google reviews
Waited 20 mins for my order. Paid over $5 for a maple bacon sandwich with Xtra maple bacon and I get home and they gave me a regular bacon egg and cheese with no Xtra bacon so I basically paid an Xtra $3 for a reg sandwich I don't get how these ppl can get paid 14 an hour when half of them r to incompetent to do the simplest of tasks it's pathetic. This place has gone down hill
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I ordered munchinks ahead of time for my mom to pick up for an event. I had it set for her to walk in and she said the staff wasn't very helpful. It wasn't very busy, but to someone who doesn't order ahead much anymore, it would be nice to have a little more guidance on what you're supposed to do once you arrive.
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The staff is always amazing and accurate. Very friendly and patient. The line moves fast and the restaurant is always clean. I have gone out of my way so many times just to have these beautiful young ladies to make my coffee on point. I am a bratt when it comes to my coffee and its always perfect. The manager runs a tight ship and the hard work from the staff shows how much they care about their customers. Awesome job everyone!!
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Went through drive thru to get 2 coffee drinks, a donut and bagel (over $13). Left and started smelling a burnt smell so pulled over and bagel was burnt. So I then checked my coffees and 1 was wrong. So I turned around and this time went inside and explained what happened and they gave me another coffee which was correct but the bagel went from burnt to not toasted so this time I didn't go back as I was already at my destination. What a waste of time and money.
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I dont understand why the espresso machine is always down, for days. why wouldn't you have another. you wait in line for 15 minutes to find out you can't get what you want. the line is so bad you can't stay out on 102 so you decide to go in. you can't go in, someone should open another and do it right, they must lose alot of business the lattes are not cheap
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Ordered an iced dark roast, which is my go-to at any Dunks, and it was easily the worst coffee I've ever tasted. It was like drinking used engine oil. Dumped the whole thing and it took me 30min+ to get that taste out of my mouth.
Google
They mess up my order every time I go. Today, they gave me a large straw for a small coffee and I asked politely if I could have a smaller straw and the girl at the drivethru was very rude and said “No.” She didn’t even explain why she couldn’t. She gave me a dirty look as soon as I asked. What horrible customer service! Never coming back.
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The quality of this particular Dunkin store is meh. Twice we ordered drinks only to be told after waiting a while that they were out. They misplaced an order and made us use our credit card to cancel the original order and place a new one. Overall, not my favorite and there are plenty of other options...
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