Love the variety of Guatemalan dishes they have. The costumer service is excellent and there is plenty space to dine in or take out . The one thing I dislike about today's visit was the way the restaurant owner was scolding one of the cashier's . " She kind of yelled at her telling her with a frustrated voice " how long have you been working here , don't you know the procedure " and the scolding went on for a good minute or so . Let's keep in mind that I was there witnessing everything and the restaurant owner didn't seem to care about her costumer. There are places and times to discipline an employee so I think she was out of line for that . Feel so sad for the employees at the Quetzal restaurant. Hope they can read this review and reflect on it.
Stephani Rivera
+5
Alyssa at El Quetzal Bakery makes the most beautiful cakes for all occasions. I have contracted them for baby shower cakes, all sort is birthday theme cakes, gender reveal cakes and the result is fantastic. Her design always exceeds my expectations and the best best part of all is that the cakes actually taste amazing. People always compliment the cake as not being “too sweet” and “beautiful”.
I recommend her for all your cake needs. Great taste, design and fair price.
Shawn Halbert
+5
This amazing bakery and staff were so accommodating to my needs… They knew exactly what I wanted and executed it flawlessly. I can’t thank the staff and Miss Alyssa for her evoking that feeling of just perfection for my best friends baby shower. Please if you haven’t tried them please do it is a hidden gem here in Houston.
Claudia Moreno
+5
Always love the beautiful cakes Alissa makes for my events! Been getting cakes at this quetzal for birthdays, holidays and baby showers. Not only can you talk to Alissa and tell her your idea of how you want the cake and she’ll work with you to make the cake how you want it design. As well as the flavor of the cakes never disappoint! Love that is not super sweet as other cakes I tried, is just right. Really recommend coming here and getting your cakes for your special events.
Glenda Coxic
+5
Highly recommend! This is my third time ordering a cake from here & I have not been disappointed! 😊 I love the dedication Alyssa puts into it & the cakes are super delicious!!
Rosa Ojeda
+5
Alyssa has always done amazing work but the last cake was true perfection. She met all our ideas and made our cake exceed our desire, and the taste was perfect. 100% recommend
Jesus Fuentes
+4
It is an Upgrade from the Old location and true not in taste or quality of food BUT customer service has majorly improved. Too me means more.. My wife feels like she stepped into her native land. Muy bonito lugar.
Laura Martinez
+5
The cake was super cute and it tasted even better! Definitely will continue doing business with them . The owner is super friendly and I received great customer service. I was extremely pleased ! Love you guys !!
Mayra Bennett
+5
This bakery goes above and beyond when it comes to my requests. They do such a great job and with amazingly fair prices. The cherry on top is that their desserts are DELISH!
Alejandra Romero
+4
I recently dined at El Quetzal and had a wonderful experience. May I say if you're looking for authentic Guatemalan food give this place a try. The food was super tasty, the staff is very attentive and friendly, and the prices were pretty standard for the portions. I will be a returning customer and will be recommending this restaurant to my friends!
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