Dunkin'

I love love love Dunkin' donuts but I'm not sure if it's the post COVID experiences I've been having with so many drive-thrus or if it's just these particular locations, but I have been to this particular location twice in the past month. It had been at least 3 months since I was there the first time. The first time the staff was ok, but after I paid and got to the second window they told me that they didn't have any croissants, and I had ordered a bacon, egg and cheese croissant like I always do. So I had to switch to a bagel. When I got home and began to eat it I could barely chew through it bc it was so hard. I also usually get one glazed donut and one chocolate frosted as well when I'm there. They were out of both kinds, so I got one vanilla frosted & one strawberry frosted, and both were stale. When I finally got the nerve to go back and try again I had a bit better experience. The staff were extremely friendly! They even gave me extra bacon on the side for my dogs, but they forgot to put the bacon on my bacon, egg and cheese croissant. They sell sides of the bacon (which I got) and had I known it wasn't on my sandwich I obviously wouldn't have eaten it on my way home straight out of its little bag, Plus the dogs ate their free one also. I would have been happy to still have it so I could have added it to my sandwich. However, I wasn't upset or anything too much because they were still so kind and they'd given me the free side of bacon for my dogs as well. That goes a long way with me. So, I went back a couple of days ago and I decided I would check my order this time before I drove off this time. The problem was that I paid $4.99 for that extra side of bacon for my dogs and there was probably two pieces of bacon all broken up in the little bag. Usually the bag is full and high and this was barely even half full! I almost said something but I decided I just wasn't going to return there anymore. The donuts were so good though. They were fresh and they actually had them available, so I was happy on that aspect of things. Therefore, the mixture of the good and the bad merits the three stars given.

I will admit up front that i work here, but i can honestly say that this is one of the best groups of people ive worked with. Theyre happy, friendly, and nice. Theyre hardworking and do their best to get everything right for their customers. Nichole and Carly are amazing managers and will always listen if you have a complaint and will their best to resolve it in a friendly, timely fashion. Our baker, Jess, is creative and truely has a passion for her work. I promise if you give us a chance, we will do our absolute best to impress you and to start your day with a smile :)

VISITED THIS DUNKIN' DONUTS ONE SEPTEMBER AFTERNOON TAKING THE MARTY BUS TO BRIDGE ROAD AT US1 AND THINKING OF A GREAT CUP OF COFFEE BEFORE STARTING MY NORTHBOUND FITNESS WALK ON US1 TO PORT SALERNO , AND FOUND THIS DUNKIN' DONUTS . THE TWO YOUNG LADIES WORKING THAT DAY WERE ACCOMMODATING AND THE DINING ROOM HAS DUNKIN' DONUTS MEMORABILIA FROM DECADES IN THE PAST . THEY OPEN FIRST THING IN THE MORNING HOWEVER THEY CLOSE AROUND 8:00 P.M. AS I RECALL . IF YOU ARE A COFFEE LOVER YOU WILL NOT BE DISAPPOINTED and you CAN use your DUNKIN' DONUTS GIFT CARD too . RICH SAINT ROMAIN UPDATED ON THURSDAY OCTOBER 22 2020 RICH