Captain D's

I ordered a meal combination, with a side order of breadsticks. I went through the drive-thru to pick it up, and one young lady was training another. The trainee was very friendly and pleasant -- which is always a plus. I eat out very rarely (LIKE MAYBE ONCE A MONTH, IF AT ALL) so each time I come to Captain D's it HAS to be a real treat! I was so excited about getting the food, I didn't bother to even check my change or receipt; later after I got home, I noticed that I had been shorted one dollar in my change. (To some, one dollar may be nothing, but to a single mother on a fixed income, it's EVERYTHING these days!) I called the store and the manager, Mark Cortez, was really understanding and gracious. He explained that the employee was new, and I understood that. He told me that the next time I come, I could get a free appetizer to replace the shortage and inconvenience. I appreciate the acknowledgement, at least. I already am in love with the food, hands down! I have been a loyal customer to Captain D's for over 30 years, and this kind of customer service makes the whole experience even more worthwhile. Some restaurants you go to, the service may be lousy, but the food is just too good to stay away; so it's outstanding when you go to a place where the food is too good to stay away AND the service is nice and pleasant, too! Not always the case service-wise at Captain D's, but on this day and the last few times -- yes. It has really been a treat!

I got food for my mom. You know what. Their food is actually good and fresh. It's a little pricier but it was quality, atleast that's what I got when I went. I'm just surprised that after paying for a $10 meal a drink doesn't come with it.. crazy right. They said that's just how the company is set up. boo, I need to refresh my palate with some sweet tea.. but if I want one I gotta pay another $2. After paying $10+tax