This location is centrally located off of University Blvd in Highlands Ranch. It is super clean, very nice set up, with a very courteous staff. This facility also is following the CDC guidelines ensuring that all employees and customers are wearing their mask with social distancing being applied. The burgers are awesome and highly recommend this place. Follow me and my journey while establishing critical reviews.
Awful customer service - was told at 12:05 that it would take 25 minutes. When I asked for all good I received a blank stare and a "yeah". No explanation, no apologies, nothing. Big FAIL on whoever manages this store.
2018 UPDATE- I ordered wrong and Cristina did me a solid and made it right - thanks @smashburger
Best Burgers around (for a chain). For a couple bucks more than fast food you get a fresh, delicious burger with a great variety of ingredients.
We eat here weekly and their smash fries are my favorite fries around. Crispy outside, soft inside, and delicious seasoning.
People hate on the service here, but they're just kids and they do try
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