Mountain Fried Chicken

First time here - delicious food & a great price! Ladies "serving" were so nice & friendly & FAST. Dining area was relatively clean but never saw anyone cleaning tables, sweeping, or generally cleaning the entire time we were there. Trash cans were overflowing & random stuff was piled on top of the wooden housing units. Just seemed like they'd had a rush & hadn't gotten to it yet but it was 730p so I'm not sure. Didn't deter us, food was still yummy!

I don't understand all the positive reviews for this place. I guess people settle for mediocre food at best. I ordered 2 piece breasts with two sides. The chicken was over done and was dry and chewy like leather. The sides were ok but there isn't much you can do to ruin corn on the cob or baked beans. I will stick with Publix fried chicken, the best I've ever had.

Me and my travel party stopped for gas and could smell the deliciousness from the gas pump. We had to try. We stopped over and tried some of the chicken and wedges and it was some of the best chicken I've had from a fast food spot. My complements to the chef/cook. We were very pleased with our meal. So much I wanted to make sure I wrote a review telling them so. Thanks Mountain Fried Chicken for a great experience.

My favorite place to eat. The best fried chicken and a wonderful variety of delicious sides. I'm so thankful they are located on my side (west) of Hickory as I eat there every week. The people are very friendly and organized. They are open Monday through Friday (closed weekends). I'm more than pleased every time I go there with my wife to eat. She smiles at how much I enjoy my meal. I'd give 6 stars if I could.

This is the worst customer service I have experienced in a long time. If I could give less than 1 star I would. I was trying to call in an order and was put on hold from the time I drove from the mall area to their restaurant placed an order at another restaurant and was on the way home when they answered. They told me they were busy and shouldn't have even answered the phone. This has happened 3 times in the last week and a half. I guess it's my fault for keep going back. Won't make that mistake again.

The always have to ask for my chicken wings to be fried/dipped twice whenever I order from this place in Hickory. Yesterday it took the worker a long time just to take my order at the drive-thru. She took my order, I paid and again, a long wait. I ordered 10 fried wings (flat), a side of wedges and ranch sauce I specified my request to have the wings dropped in the grease again for hard and crispy because I've bought chicken from this place before and the outside of the chicken looks crispy but when you bite into it, it's too soft to the point where you can even taste the fat still connected so I just ask that my order of chicken be dropped/fried twice. Eventually another worker (the rude shorter worker, I wish I grabbed her name) brought my order in a bad at the drive-thru window. As she was handing me the order, I asked "10 piece fried wings dipped twice" she said, well she didn't say that (she as in the 1st worker that took my order). I said and they are flats? She said "she didn't tell me that either". She walk away then come back and say it's a 12minute wait on flats and she asked me to pull all the way up to the yellow line in the parking lot. I did. The wait was well over 30 minutes. Finally a very nice worker, a guy walked out with my food and he was very nice (I really appreciate his customer service skills). I open my order bag and notice 3 filled containers of what looks like hot sauce when I asked for ranch with flats and wedges. I hated so bad to walk in that place and speak of this order again but went anyway because I simply want what I ordered. I'm standing and standing and finally I see the rude lady again so I.walk up with my bag open to take out all 3 containers of hot sauce. Her reaction and yelling to another worker that my order was back and just her overall rudeness and NO CUSTOMER SERVICE SKILLS was so annoying, that had I said something to her, I would have made the situation worse real quick but goodness help her God. Thankfully, I looked over and saw the guy worker and he seemed approachable and he heard everything and I directed my eyes toward him and asked, in a very soft voice if he could give me some ranch sauce, as I took out all 3 hot sauce containers. He gave me 3 ranch sauce instead and was still very pleasant. I said thank you so much with a smile and walked out. Back in my SUV, I bite into a wedge and it wasn't even cooked fully. It was huge and still hard but nice and golden on the outside. I was so over it and drove off. Worse food drive-thru experience so far and I always gave a tip at this place because they keep a tip jar there on the outside of the drive-thru window. I didn't tip yesterday because I paid with a card. Help the workers there God because, they need it. I don't want to be called by a manager, I don't want a free meal. I'm just disguised and definitely won't be back. Blessings to the nice guy worker though.