Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
50/100
Data Completeness
61/100
Verified Dish
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📷 Photos (11)
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Google Reviews
2
Google reviews
Last night my family ate at red lobster. The service was slow due to short staffing. We spent close to 2 hours there. 45 minutes to be seated with no wait time. We ordered pretty quickly but it took close to an hour for our food to get out to us. My husband ordered endless shrimp and waited almost 30 minutes after asking for a different type of shrimp. It was over cooked and spongy. The kind running the front, was seating people, busting tables and cleaning all while the had 3 waitresses. The manager never came from the back to help. We essentially spent 114$ on sub par food.
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Google
My husband and I went for a late Valentine's celebration dinner this past Saturday night. It was busy earlier in the evening, but by the time we arrived at 9pm, there was no wait. Dinner was served fast, the food was served hot, and the waitress was extremely pleasant and helpful. So far, so good! But when it came time to pay the bill, the waitress had me swipe my credit card right at our table, using the computer tablet that is placed at each table. After doing my card, it stayed in a "processing" mode for an EXTREMELY long time. Eventually, the waitress cancelled the transaction, and asked me to swipe my card again! I told her to wait, while I checked my online account to see if I had been charged as a result of the first attempt...which IT HAD charged me...and strangely, it was for $26 MORE than it should have been! The manager came over and apologized and explained that their system was not showing our bill as paid, and so unfortunately, I had to be charged AGAIN!!! Luckily, the second time it charged the correct amount. However, the first charge of $156.68 is STILL PENDING in my account as a hold, FIVE DAYS LATER!!! If not for this billing issue, I would've rightfully given 5 stars.
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Google
Visited here while in town for a short while. My daughter had the pasta, I had the lobster platter. Very good! Loved the cheddar biscuits as usual. It was a bit slow but understand everyone is on shorter staff these days. Hope to be back!
Google
We decided to go on a Friday on opening early shift. The entire experience was great, along with food and service. Manager spoke with us several times working on making sure we were pleased with out food. Spend $90.00 dollars and honestly had no complaints.
Google
I wasn't wowed my first visit at Red Lobster. Server was super friendly which is cool. The lobster was tough. My husband complained and only an apology offered. While I enjoyed my plate it had the smallest scallops of all time. Overcooked and chewy. I don't think we will return.
Google
We went straight in at lunchtime. My food was cold. I found it hard to find things on the menu. The waitress was ok but seemed to more interested in a gentleman who sat behind us. She never came to check with us about the food. I think she brought a receipt I'm not sure. I already had my card out so it was a quick transaction . When I look the next day at my account to see the transaction was over 75.00 . I wasnt given a receipt so I had no way to check the amount. It was very disappointing and I felt like I had been overcharged.
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Google
My last visit was the day after Mothers Day. We had a great host. He was very attentive to us. Wait time on food took a little longer than expected because there were only 4 tables that had people. The food was ok, but the older I get, I'm more disappointed with it. Just isn't as good as it used to be & over priced. The restaurant was clean, but had an "Old" smell to it.
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Google
Food tasted great, but slightly overcooked. Cheddar bay biscuits of course we're awesome- and enjoyed a randy ice tea! Large portions and fast service. Did have to wait a bit to be seated.
Google
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