Amos Howards Restaurant

I bragged on this place so I took my brother there on a Saturday night 2 weeks ago and it was the most disappointing experience! It was 8:30pm and there weren't many customers. Nobody acknowledged us when we came in so we seated ourselves. We asked one waitress if they would clean off the table and another to wipe it dry. Then we were ignored the rest of the visit. I finally got up to ask a bus boy for our menus/napkins and still nobody came to speak to us. We watched our waitress clean tables and then gave her 10-15 more minutes to respond. We finally got tired of waiting and left but my poor brother didn't realize how low the wine barrels were there. He stood up, gashed the top of his head open, and walked outside with blood running down the side of his face! My husband and I have eaten there many times and never experienced this kind of treatment. I could understand if they were very busy, but even so you don't spend all your time busing tables while your potential customers are just sitting there waiting. You acknowledge your guests, give them menus/silverware, ask for their drinks, and clean your tables while they are choosing their items or while their food is being prepared. And yes, we know they may have been short staffed, but management needs to train what little staff they have better. Speaking as an experienced former waitress, I don't know if we will ever go back.