Chipotle Mexican Grill
18461 NW 67th Ave, 33015-3413 - Hialeah
Recommended by Sluurpy:
2025
2024
2021
#66 of 251 restaurants in Hialeah
Updated on
Mexican
Fast Food
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
54/100
Data Completeness
67/100
Verified Dish
Add Missing Dish
📷 Photos (11+)
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Photo 1 / 11
100%
Google Reviews
970
Google reviews
Got charged $ 17 for this supposed chicken quesadilla, basically a folded tortilla sprinkled with cheese where tf is the chicken and they didn’t pack any of the sides it comes with either..
This is the worst chipotle I’ve ever received a delivery order from . Do not order from here!Apparently they must be supervised while making food !
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Google
Horrible experience just ordered food and was treated very well during that then this lady in the picture was very disrespectful! She cussed at me and even mumbled under her breath because they could not give change! I don’t appreciate being called a white boy and f him and his money! Please never go back to this chipotle if this lady is working here! I’m very disappointed ☹️! I was nothing but respectful and said no problem! ( the lady with The ponytail)
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Google
I wonder does corporate train this perticular location to have attitude towards customers and not give out correct change? When approaching the location I was told the location was closed, and given attitude when asked as to if there was a particular reason. With the repeated answer being that the 2 employees have was that they don't have to explain themselves. Good job Chipotle on having poor taste in the hiring process. Good luck with keeping costumers going there, the best of luck to you.
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Google
The food quality has been terrible lately. My chicken was overcooked. Also my last couple orders have been incorrect back to back for such simple requests. So disappointed.
Google
So apparently there’s a new rule where you cannot order chicken quesadillas inside even if you’re standing right in front of the food line.
I was forced to order online which is ridiculous then I asked to speak to the manager and he told me the same exact thing why must I order online when I’m standing right in front of you guys….. then has the audacity to have a attitude with me and let the whole line skip me. Imagine having to pull your car out and sit down and type everything in just to pick it up right in front of you
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Google
I remember the quality and service here being amazing I don’t know if it’s because of COVID or what but the lines are very slow now and the food has lost taste and quality. Probably won’t eat here again if it’s my choice. I would suggest a complete rehaul of the staff and management.
Google
Everything was good but there was no guacamole which on the app said there was and the staff were kind of rude. Good food but the staff need to work out there screaming.
Google
Customer service is horrendous. I drive out of my way to go to the one on Biscayne. The Biscayne location is ALWAYS pleasant. I’ve had way too many issues with this one.
My latest fiasco involved having no steak on a steak salad. As annoying as that can be, I understand how things can be missed during a rush. But when I called, i was told to request a refund online. I’ve been waiting for a response for two weeks.
But not only was the steak missing from my salad bowl, my bowl looked skimp and it looked like the rice, beans, fajita veggies, and salsa were all mixed up. (Call me paranoid, but I’ve complained on past orders a few times 🤷🏾♀️). I’ve ordered chipotle more times than I could count and I’ve NEVER received a meal like this. This was an untouched bowl!
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