Review Union Canal House - Hershey

Came here for dinner with my husband and two young sons. It was 6pm on a Friday and we were seated immediately upon walking in. Driving up to the restaurant, we were a little hesitant as it’s kinda dark and off the beaten path. However once we walked in, our opinions changed completely. The restaurant, while empty, was wonderful. Atmosphere was warm and welcoming and the food was delicious. Not a big menu, but seasonal and made to order which I prefer. My husband had the filet and loved it. I had a salad and crab cake and we shared the bacon wrapped scallops. Everything was so good! And service was fast, friendly, and accommodating. Definitely a hidden gem worth visiting while in Hershey! Wish more people knew about it to share in the great experience we had!

Absolutely spectacular. Best homemade fall sangria that I have ever had - extremely refreshing. Fresh baked dinner rolls came out hot from the oven. Terrific cut of Delmonico done perfectly by the kitchen, homemade mashed potatoes. And the service was exceptional. We even got a last minute tour of this historic tavern. I highly recommend Union Canal House to anyone, and since I'm from out of town, I'll likely be returning for dinner again tomorrow night.

We were at an afternoon concert at the Giant Center and while waiting for it to start I googled restaurants for a later dinner. This was the only one that had a time that was good for us. Made the reservation on Open Table and was not able to confirm until after the concert which ran longer than expected. Called to let them know we would be late and Deborah was very gracious and said she would hold reservation. Got there and was greeted and given a table. I chose the crab cakes and my wife chose the chicken parmigiana. Both meals were excellent and the crab cakes were some of the best I ever had. Although we live 2 hours from the restaurant I will definitely return.

Haven't been here in over three years due to a previous bad experience. Fast forward to this New year's eve our first time back with a group to celebrate. Walking in you couldn't get to the counter to check in. We did have a reservation for their 7'o'clock seating and you had to pre select you meal choice so you would think the dining experience would have went more smoothly. We got our own drinks at the bar and waited 40 minutes when we still didn't have a server we tried to talk to the owner who was not at all apologetic for the circumstances. She immediately tried to get us a server (it was the bartender). Our party was upset with the wait, lack of service and attitude of the owner that we left. WE WILL NEVER BE BACK.

This review is bittersweet. After attempting 3 times to keep reservations, we were notified of broken vents in kitchen, 2x, Then pos system down tonight. A challenge at best. FOOD WAS FABULOUS!, Stories from owner and waitress were totally different. Be aware of drink costs, not listed on menu. We had that changed when our bill came, but somehow, this place is not upfront with their issues. Hoping the best for them, but doubt we will return anytime soon.

Great food! Stopped in after a day at the amusement park. Were seated right away. The food was delicious! Appetizers, salad, burger, and chicken picatta. Wonderful! Our server was pleasant and responsive. Thoroughly enjoyed our time. Long selection of craft beers on tap as well. If in the area, strongly consider Union Canal House.

The Union Canal House is absolutely wonderful! It is a quaint place, rich in history, and very family-oriented. Mrs. Deborah Albright is a wonderful woman who really pays attention to her customers and their needs. I have never known a restaurant owner to be so hands-on. I love that the interior of the house has been preserved. The food was absolutely delicious! The staff is very friendly. Spending our evening here was the perfect ending to our day.

The person that finally greeted us was really nice the staffing was nice our waitress was nice. Well, that is only reason why they get 2 stars. The food was not worth the $$$$$ for the meals we recieved. In our party for the evening was 5 adults one child, the place was not slammed for staffing that was present. We did ask for 3 separate checks from the start, I thought we kept it all pretty simple. Our check was over $100 for 2 meals, 1 appetizer, 2 desserts and 2 sodas...the $33 delmonico was thin, overly blackened and over cooked. I was terribly disappointed. My friends shrimp & scallops nola, was good she said except some of the shrimp were peeled some weren't...ok really? The desserts were sad. The key lime pie at Wegman's is way better and cheaper. Our waitress was nice, but I'm not sure if it was her first night working there. She seemed lost and we did lose her a couple times when she was supposed to bring things back. Disappointing since we couldn't excuse it for being busy, because it wasn't. In the end was even better when she left with the credit cards that were in 3 individual folders and returned for us to sign, we all noticed that now the tickets were swapped and caught my husband's name were on 2 signature slips. Some how we were charged for my friends meal and ours. Which we would have never caught till later if she had not placed the slips in wrong. We showed her issue and she still didn't get it. After explaining again and telling her how to fix it. I took my 3 yr daughter to potty, put seat together to go on seat and I went too and she still had not made her way back to the table. Maybe 15/20 mins after she made her way back. For the price of the meals I expected more. This is just service, not even going into interior. The place was just not what we were expecting. Over look interior for fantastic food. This had neither.

Visited this place last night from CT while staying in Hershey. Had the place all to ourselves but was greeted warmly by the owner Deborah and had a really friendly and attentive waitress. The honey garlic butter for the dinner rolls was divine 👅 👅! My husband chose the duck as that is one of his favorites and not often seen in a menu. He said it was best he's ever had! I had the chicken piccata which was also delicious but needs more sauce to go with it. We shared Deborah's amazing peanut butter pie...do you share the recipe??? Then Deborah gave us a lively tour of the underground tunnel and history on the place. All in all it was a perfect evening and we will definitely return when back in the area. Thank you again Deborah for such an enjoyable evening 😃👍👅🍷🍽✅

So disappointed. Very pricey for small servings . Poor service. Had to ask for salad bread etc. Female owner yelling at staff and husband. Found it very unprofessional and felt sorry for wait staff. Needless to say would not recommend nor will we be returning.

Union canal looks like a bar where you’d find locals hanging out. Then you sit to eat and realize this place is something really special. And then you have the steak. My lord their steaks are just the best ever.

I had a business gathering here this evening. The food was wonderful. The owner and staff friendly and welcoming. I highly recommend the crab cakes and peanut butter pie!

By far the worst dining experience I have ever had. Had a reservation with a party of 15. Did not have enough food to accommodate us. The blackened delmonicos were just plain burnt beyond being edible. One steak was over 50% fat. Some of our party was asked to eat something other than what they ordered, some didn’t even receive their meal. They ran out of dinner rolls, served French fries with the steaks and brought out Lima beans instead of broccoli. When the owner came out to speak to us she started to yell at us telling us it was all our fault and even threatened to call the cops. This owner is the rudest woman business owner I have ever met. So many things were awful about this restaurant that I would have to write a book to touch on them all. Bottom line.... AWFUL food, HORRIBLE management. I have no clue how this establishment could possibly still be in business.

Wonderful experience! The food was great… And in my mind the portions were fine. Ben was our waiter and he was wonderful. Hope we get to visit again sometime.

This was our 2nd time there. The food great the steaks were like butter. Freshly made local vegetable. The service was excellent a hidden gem.

Had a reservation for dinner party of 9 last evening at Union Canal House! Food was wonderful, greeted at the door by the owner and shown directly to table. Food was fantastic as were the drinks. Well worth the drive from the West Shore. Loved the staff and the owners, felt pampered and well fed!

Was introduced to this restaurant a year ago and when it came time to celebrate New Years Eve, this is where we chose to go. What a great meal! We've always been impressed here, but last night they outdid themselves. Can't say enough good things about our evening. Our server (Linda) was very attentive and helped make our evening great, and the food, it was out of this world. Each course was different and delicious. Have to say this was as good as it gets and the best New Years dinner we've experienced in years. Thanks all for a memorable close to 2014 and Happy 2015 to all at UCH. :)

Love the food. Had dinner last night had the twin lobster tail with potatoes it was delicious we stumbled across this restaurant last year and returned because we loved it and we live 4 hours away. They have the best honey,garlic butter and dinner rolls

The Union Canal House's rich history adds to the comfortable setting of this fine restaurant near the beautiful Swatara Creek. Drinks and food are created with great attention to detail. Their steaks are excellent! The staff, chef and owners are all friendly, and work together to create a wonderful dining experience.

We had an excellent time tonight! Food and wine was delicious and recommended by our server. Lobster tail and filet was cooked to perfection. Carianne recommended the Malbec which was just what I needed after a long week! Carianne was so upbeat and I loved her laugh! She made our entire experience memorable and fun! Thank you! Best server I’ve had in a very long time!

Food and holiday special drinks were very good. Our server was friendly and attentive. We had a 5:30 reservation for dinner before the TSO concert at Giant Center. The location is prime for that. About 6:30, it started getting VERY busy, no doubt from the 3:00 TSO show letting out. The only reason I didn't give 5 stars was because I think they were a little understaffed and the servers were really extremely busy.

Sat at our table for 45 minutes......no one waited on us...not even drink order.......food served to people who arrived after us looked good......my glass of water was fantastic. Won't ever go there again.