Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
48/100
Data Completeness
61/100
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Google Reviews
1
Google reviews
Incredibly slow. Multiple groups waited 45+ minutes for food. A delivery driver was there for an hour. Dirty restaurant, sticky floors. Employees in no hurry and did not call our orders or try to help manage the queue.
Google
Great place to have a ground steak burger, fries and a shake! Can order order on for pickup. They have also had my order ready when I show up. Usually have a single with fries and a shake. Yummy. Great comfort food. This location is my to go place near work for lunch. Love the specialty shakes. Will continue going to the brand and location.
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Google
Always friendly, and if you go during happy hour you can get 2 of the best shakes ever for under $6, I mean come on, that is less then one shake at red robbin or Johnny rockets. And the range of shakes is good, not just the three normal ones, and they will make pretty much what you want, I like chocolate banana, not in the menu, they make it anyway. The burgers are not bad, and are about in the price range as McDonald's and such, so you can get a better burger for the same price
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Google
First the restaurant was filthy dirty.. floors walls doors black with dirt. Bathroom horrific no toilet paper or seat covers toilet was disgusting. Burger was just ok.. shakes tasted like the candy and cookies were old and not even real ice cream took one bite and threw it away. Definitely not the experience we had at the South Point location where the food was good and restaurant clean.
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Google
I love Steak 'n Shake over all, but Not this location! The food HERE has never been right since they opened. The fries are always cold. Burgers, just ok. Once we stopped with a large group of people to get shakes. We all got sick on them. Maybe the Ingredients they used went bad???
Google
Burgers were decent. Grilled onions could have used some more time grilling. Bacon was almost all fat and inedible. Shakes were really strange ice/slushy consistency. Almost as if they aren’t cream based. Watery and you could feel ice pieces as you ate it. Could only eat a few bites before throwing it away. Waste of money for sure. Kind of like a icee with cookie dough in it. Probably won’t order again unless they change.
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Google
The food was good. They did get our order wrong initially, but once corrected the food tasted fine. The portion of fries is a little disappointing, but otherwise not a very bad experience there.
Google
African American employee working drive thru today is very rude! Only thing he said to me was the total. Not even a thank you. Just opened the window held my bag out the window and closed the window right when I took my food. Just wow!!!! I'm getting customer service is not a priority here. We are just nuisances I guess
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Google
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