Baskin-robbins

11846 Bandera Rd, 78023 - Helotes
Updated on
American
★★★★★ ★★★★★
3.7/5
206 recommendations

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3.7/5
Sluurpometro: 74/100
Sluurpy Score
206 total reviews
TA Trip
4.0/5
5 reviews
G Google
3.9/5
105 reviews
F Foursquare
3.5/5
13 reviews
F Facebook
3.0/5
23 reviews
P Postmates
4.0/5
60 reviews

Contact Information

📞 Phone: +1 210-695-1368
📍 Address: 11846 Bandera Rd, Helotes

🕐 Opening Hours

Open now Closes at 11:30 PM
Monday1 11:00 AM - 11:30 PM
Tuesday2 11:00 AM - 11:30 PM
Wednesday3 11:00 AM - 11:30 PM
Thursday4 11:00 AM - 11:30 PM
Friday5 11:00 AM - 11:30 PM
Saturday6 11:00 AM - 11:30 PM
Sunday7 11:00 AM - 11:30 PM

Google Reviews

3.9/5
★★★★★
105 Google reviews
K

Kathy Winterle

3 months ago
★☆☆☆☆ 1/5
What happened to Baskin Robbins?! They charge $6.00 for a two scoop sundae that has super small scoops of ice cream. Very small drizzle of hot fudge. The chopped nuts were not more than a 1/4 teaspoon. And the whipped cream was about 1 tablespoon total. Not to mention they have teenagers working there and no supervision. Instead of handing me the spoon or putting inside the cup, she put the spoon on the dirty counter. What the heck? Not going back there again. Such a shame Baskin-Robbins used to be the best too! Oh well.
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S

Scott Christy

5 days ago
★★★★★ 5/5
This is one of my favorite places to get ice cream because of the level of service that we get here. Very friendly well run and clean store. The Ice Cream is always awesome and to their ice cream cakes are Very creative and look so cool.
Google
K

Katlyn Sanders

3 months ago
★☆☆☆☆ 1/5
None of the staff was wearing gloves. Imagine passing out samples to people, taking payment, mixing new ice creams, and serving ice cream to customers without wearing gloves. The manager didn't even have them on. None of the staff washed their hands while we were in there either. It was vile.
Google
M

Melanie Galvez

a month ago
★★★★★ 5/5
It was a bit busy when we arrived but the guy and the lady who were working were friendly and fast. Restaurant was clean. Keep up the great work!
Google
D

Debby A

2 years ago
★★★★★ 5/5
This is the CLEANEST Baskin Robbins we have ever visited. The owner was in and very professional and courteous. She made us feel very welcomed. Not to mention that the ice cream was delicious. They even have Non-Dairy & Vegan Chocolate ice cream!! We will definitely come back for another visit soon. Thank you Myrna!!
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Y

yva mazzella

a month ago
★★☆☆☆ 2/5
Servers are nice. But ice cream is too sugary. Only ice cream place that makes me sleepy after eating it.
Google
K

Kimberly Davis

11 months ago
★★★★☆ 4/5
Great service with great ice cream!!! The waffle cone was chewy however. I'm thinking the cones should be kept in containers so they stay fresh. Also a pressure wash in front of your store would be a good idea. Love the choices on the ice cream!!
Google
L

Lorri Geiger

a year ago
★☆☆☆☆ 1/5
I drive all the way from Boerne to this Baskin-Robbins because they have been better than the TWO that are closer to my house. The man working behind the counter knew I came a long way and that Baseball Nut (seasonal) is a flavor I look forward to when I get the chance. There was a great deal.of "ice cream" on top of the main bulk of it that had obviously melted and was put on top. I didn't expect him to actually serve that to me. It's a good thing the scoop he put on my cone was only a child's size (I ordered a regular) because it was slimy and a little chewy. Yes, I ate it! I had really been looking forward to it. :/ However, I don't think I'll waste the gas anymore to come here. They have really gone down in quality over time.
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