Dairy Queen

This was my burger. Wilted lettuce don’t know what’s going on with the onion and like no condiments on my burger. Buns were also stale and a bit hard. Almost seems like they made it and had it sitting for like 1hr and then served it to me. I don’t even know. Yikes, I’ll skip this place next time. And fries were stale as well. But they do have friendly staff! Just the food is not too good.

You would figure with only drive-thru open they would make the orders faster like they did in the past at other restaurants, and besides the fact that they would not take this long before the pandemic. This ridiculous you would think they move customers with big orders to the side so they can get small orders out quicker, I mean they got an empty parking lot to do it but obviously customer satisfaction or proper service.

If my kids didn't absolutely love Dairy Queen, I would never go to this location. Always like a 30 minute wait in the drive through or longer. The orders are starting to have more errors. Today on 2/25/2022 a whole combo meal was missing and my meal was horrible. Spent over 50 bucks on dinner for the family and only got some of it and what I got was terrible. I called the location and nobody answered after several minutes of letting it ring. I think this was the last straw. Always a pain to go here and now this. Get it fixed or just close shop guys. Super sad day.

If my daughter didn’t like the blizzards so much I would never come here. It’s drive through only and takes 20-40 mins at least to get your order. I understand that currently restaurants everywhere are facing staffing issues but this has been going on at this location for over a year. If you can’t hire or retain employees then it is clearly a reflection of poor management and pay. This business is in a great location with a lot of traffic and they are only hurting themselves by serving only a fraction of the customers they could have. It might be time to look for a business consultant who can give them advice on how to run a more efficient and profitable business. Today’s lengthy wait was the last straw until they hopefully make some improvements.

You’d think that with it being “DRIVE-THRU ONLY!!!” (that’s the actual sign on the front door. Very rude) and no one coming in the actual restaurant to order would make drive through orders quicker, yet every single time I come here I confront a line that doesn’t move until people start honking. I once saw a guy get out of his car and bang on the windows and shout at the employees to get the line moving. Then it miraculously started moving! It’s FAST FOOD! It takes minutes, sometimes SECONDS TO MAKE! I also move up quicker from people leaving the line than I do from people getting their orders. Whoever manages this place should be fired. I hope the owner of this location sees this review and a whole new crew of employees get better training and replace this one. Sad way to treat your loyal customers.