Arby's

As a previous assistant manager in a fast food facility I KNOW that the chicken tenders that came on my sandwich were sitting in a warmer over the amount of time that food safety guidelines allow. They were cold and hard. Bun was burnt and out of roast beef? Thanks guys…. Friendly staff is all this place has going for them.

Haven't been to Arby's in years, had a coupon so I thought I'd give them a try. I am glad I did. When I walked in, the Assistant Manager, Evan was helping an elderly person with her order. His customer service skills were exceptional. Evan then took time to point out some of the newer things on the menu. My food was still warm by the time I got home. It was tasty and well worth the trip. Evan, thank you!

Usually have a great outcome and experience but the lady taking orders at the drive through kept talking over us had to repeat the order a couple times and she still got it wrong and charged us wrong and they dumped the fries on the bottom of the bag after we tried to make sure we were getting the right drinks and one the sandwiches wasn’t even made when they handed it to us. I’m sorry you had a bad morning but don’t take it out on me for wanting what I paid for

Pulled up to the drive thru and was told to wait thirty seconds, no problem but it was much longer than that After finally taking my order, they don't have my food ready so I have to pull up and wait. Again, that's not a problem. Once I get my food, there's no Arby's sauce, the fries are the bottom of the bag crumbs, the good is lukewarm and the syrup in the soda is too much. I get that there are staffing and supply issues but wouldn't that mean you would try that much harder to keep the customers who do come happy? It wasn't even busy. I went at lunch time and they're was one person in the dining area and no one in the drive thru when I showed up....