Staggering Ox

Make sure you check your food before you leave. I ordered a sandwich that was prepared wrong, but I didn't realize the sandwich was incorrect until I was across town after they had closed. The sandwich was not just wrong, it was not their usual caliber. I've attached a photo (the first one), if you've ever had a good Staggering Ox sandwich, you would know this isn't it. I went in the next day and the manager gave me a free replacement sandwich based off of the first picture because they do have standards. I've attached a picture of the replacement sandwich (The second one). Moral of the story: check your food before you leave and they will remake it if it's wrong.

Normally they do a good job and I enjoy their food, but something was really off 6/26. Over 50 minutes for 2 sandwiches. While waiting I saw 4 customers approach due to incorrect orders. 1 customer’s order was entirely lost and they had to re-order. I understand the sign “we don’t make fast food…” but 50 minutes for cold sandwiches and no hot items?

I just waited an hour for a Philly steak sandwich. I would understand if it was busy but it was not. Along with listening to the staff argue and walk around in the back I will no longer be coming back, though I have been a long time customer, today will be my last unfortunately. Then when I get home the sandwich is burnt. Crunchy like a cracker

Food was good. I liked the sandwich (although pretty much impossible to eat in any reasonable way) and several of the sauces. However the staff was sooooooo terrible. It's like they were trying to be as impolite and dismissive as possible. The place was practically empty and they couldn't be bothered to even be asked if they had a high chair. I got an exceptionally snotty response from the gal at the counter. I heard them talk to the next customer the same way . I can't imagine why you would be so overtly rude to the few customers you have....

What an insult the Helena location is to the Staggering Ox restaurants. I've been eating at Staggering Ox for over 20 years and have never been unhappy until the Helena location. How do you forget ingredients like ranch sauce and lettuce on 3 sandwiches? Ask for extra ingredients that are included and get none of that ingredient at all. It's a sandwich not rocket science.