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I used my credit card for a drive-thru order in Oct. 2021, about $15 worth of food. The guy at the window said the card was declined. He tried it again. Still declined. So, I paid cash. My card statement comes and I was billed for both transactions (the supposedly declined ones) and still paid cash. After about 3 phone calls to the store and being given an incorrect number to lodge a complaint, I stopped by one day to speak to the manager. She was polite, took a picture of my statement and said that they had many problems with credit cards around that time because it was a new machine and employees weren’t sure how to operate it. She called the owner of the store, who asked for my name, number and was assured that he would contact me to make this situation right. It’s been months…no call, no contact at all, and no one will call me back when I leave messages. I love paying $45 for $15 worth of food. Pathetic customer service, KFC!!!
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I came into the dining room to eat, and the service was fast and friendly. I got my food quickly, and the 4 piece chicken was 2 different colors. I asked for fresh and the girl stated they were off the same sheet. I told her I wanted lighter newer looking chicken. The girl brought the new chicken to me, but left all of it. I took all of it to my table, and tasted the dark dried out tasteless chicken. It was awful. I then tried the newer looking chicken. It was cooked properly, but was bland and tasteless. They forgot all the herbs and spices . Both were terrible. Then my wife tried the fries. Terrible and bland and cold. Then we tried our mashed potatoes and gravy. Bland and dried out. It's like this restaurant was never trained on how to properly cook the product. It was awful. Avoid this location until HQ does some emergency training.
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The 3 piece meal should come with an extra set of underwear. The sides are too small. The chicken sandwich is really good. But, this food will rip through your digestive tract like a fat kid on a waterslide. Be ready. Basically eat this in the bathroom. Alternatively, you could eat as much KFC as possible, and then go visit an enemy. It's basically like setting a spray bottle to "mist", but... you know.... for your butt. 5 Stars.
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Ordered online. Food was hot and fresh and ready to go when I arrived
Great job yall!!!
Google
At a loss for words. April 20, 2022. Girl taking orders is wearing double mask and 2 pairs of gloves. Handles food and money with the same dirty gloves hands. Management needs to train employees a bit, as this one doesn't quite understand what gloves are for. Now all the food she served is contaminated from her.
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The wait at night is pretty long because their severely understaffed (poor guys), food was still hot and tasty tho so I wasn't really bothered by the wait, only gave this place 3 stars because companys need to close accordingly depending on what their staff looks like, no way I'd want to be by myself with maybe one other person slammed 7 or 8 cars on a Saturday night at 8pm, shameful.
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This location discriminates people, they decide based of different factors whether or not they are willing to service drive thru customers! That is litterlly the definition on discrimination! DO NOT USE THESE PEOPLE im all for fair rights and this IS NOT FAIR! to base drive thru serivce to certain individuals based on different factors is ducking illegal!
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Best KFC biscuits we've had in a while. Warm, soft and not dry. Service was good.
Google
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