Penn Station E Coast Subs

I’ve been eating here before the kids that work there were born. Never complained once. Until today when my wife’s order was wrong. We all make mistakes and it’s understandable but yet I had to go out of my way and waste my time and fuel to bring the sandwich back . Figured I’d at least get credited or even a free drink or cookie. Wasn’t my mistake. But nope. Even had to give the original sandwich back for some reason. Guess they wanted to eat my sloppy seconds or re sell it to the next guy so buyer beware. Especially these days with a pandemic. But just thought it was rude. Couldn’t even enjoy my sandwich with the family bc of the time spent and had to be at work myself. Where if I make a mistake I actually have to pay the consequences. But oh well. Another patron gone. I’ll be sure to let my family and friends know as well. Step it up PENN station. It’s not hard to pay for your mistakes.

If, I could give 0 stars, I would. On average, 1 - 2 hours before closing they either don't answer the phone or take it off the hook. So this day I decided to drive to the store and order. On the door was a sign, closing at 9pm. (online says 10pm closing) Ok, it's 8:45 pm all good, right? I walked into the store and one of the employees at the grill says, "Great". I stood there to order for at least a minute, no acknowledgement I was there with the two employees who were obviously mad because I was there to place an order. This is not the first time this has happened to me or people I know but it will be the last time it happens to me. I will not be eating at the Harrison location again! And I will advise others to do the same.

We love this restaurant, especially the philly cheese steak and the fries. Just recently ordered and wondering if they're doing something different in how the fries are cut. My son said the last few times he's had them (and this was also from other Penn Stations) the fries are small pieces. they just don't seem quite as good like this.

I always love this location 💗 sammiches are always great. I get the same thing every time I come here because it's a treat when I do. Philly cheese steak. Butt load of mushrooms please. They definitely delivered this time. Condiments were available on request. Drink station fully stocked. All employees were courteous and fast. Only room for improvement was the dirty tables.