Panda Express

This location is good if you go in and order, but don't go through the drive through. The last three of four times I've gone through, the portions have been small and they haven't gotten the order right. This time, I tried using a gift card that I knew had money on it. They brought it back with a receipt saying that it had zero balance. The receipt, however, didn't match my order, so I called the number on the card to check my balance and it wasn't zero🤨. A soon as I got to the window, I asked to add something to my order that I'd forgotten and was told they don't allow ordering at the window 🙄. They seem annoyed to serve you and bothered by any extra request you might have like... Napkins. Oh, and if you can't see the super greens, don't order them. Tonight, I had super cabbage😒.

I’m giving them one star because the food was good but the service was terrible from Genessy who was taking orders for the drive thru. Every time I tried to order, she’d cut me off and ask ‘rice or chow mein’ before I could even finish telling her the entree I wanted. When I finished ordering, she just said Pull forward. No thank you, please, nothing. Service is everything. This level of disconnect drives people away. I understand there are metrics to meet, customers can take forever ordering, etc. I’ve worked and managed fast food before. This behavior is unacceptable and toxic to a business. Hoping the management team can get this addressed.

I keep giving this place second chances but no more. I've ordered chow mien that is stale multiple times, orange chicken that tastes like it's been under the heater for 4 hours, and now most recently I ordered broccoli beef on a plate and gotten only broccoli. I tried to call and see if they can correct it but no one answered. Worst. Panda Express. Ever.

Come on Panda get with it. The last three times that I’ve gone to either Panda here in Hanford there’s been issues with the food. Two times in a row that I went to the one by Costco the cookies had dead ants in them. Today I purchased an order from the Panda by Home Depot and there was a black wavy hair in my rice about 4 or 5 inches long and the food is cold. Sorry Panda this time you’re getting a thumbs down 👎🏼

It was not okay the person who attend us tools us and order we order four plates of compleat and the reserve lady who attend us make and obvious a distraction to take a compleat order a plate.and I had to order another for the replace of the I a ready had pay for in addition I pay free 16 dollars to replace the food not given that day to me.