Mcdonald's

I was once very critical of this particular store, but recently I've had some good experiences. The drive-thru line has been moving quickly, and my orders have been accurately filled. It looks to me like there are some new faces inside. I'm mostly a weekend customer, so I can't speak to the service on weekdays. I usually use the drive-thru, since Verizon data service is very poor in this part of town, and the mobile order pickup spaces at this location are kind of down in a hole, and close to a larger building, making it next to impossible to place a mobile order after parking. Not really McDonald's fault of course, just a tip. If it's not already obvious to anyone, placing a mobile order through the app will make your experience much smoother at any McDonald's, and save you money to boot.

Horrible service. Horrible food. I got chicken McNuggets and they never asked me for what sauce. I ended up with no sauce. They were cold and stale. The person working there never said hello thanks or you’re welcome or anything. Then after I picked up my food they started yelling at some people outside - enough to make me drive back through the drive-through because I thought they were yelling at me!. Very very unprofessional. Never eat there again.

Tonight we decided to dine in, overall disappointing. Main issue is compete lack of acknowledgement by the staff. I'm not used to the self service kiosks, so had some confusion on simply ordering and paying. The screen which prompts you to pay has vague instructions. It mentioned using table tents and QR codes, but no tents were in the vicinity, once one was found...no sign of a QR code. Sure, being new to it I'd accept I'm just not with the program, but my complaint is the zero response from an employee. I had the "request assistance" light on for some time before finding help from a customer. Next, after a forgivable longer wait then I'd expect I realize the foods sitting on the counter...soo they don't bring it out? That's what your kiosk and tent say? At least call our number?? Hollering "Hey 17 is up!" would have been fine, but nothing. Glad I happened to look over and recognize the order. It just seems like no one who works here has any remote desire to interact with the public. I'll give 3 stars because my daughter liked her food and flurry. Now their arguing and cussing. Well, bombs with two families inside with small kids. Sad.