Kfc
17700 Garland Groh Blvd, 21740 - Hagerstown
Recommended by Sluurpy:
2021
#185 of 211 restaurants in Hagerstown
Updated on
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
46/100
Data Completeness
61/100
Verified Dish
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📷 Photos (10+)
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Photo 1 / 10
100%
Google Reviews
522
Google reviews
I ordered a chicken sandwich for my toddler and received a thigh with a bone sticking out. Highly unsafe and could have easily caused her to choke and die. Called multiple times to the establishment with no luck. I would stay far away from this place if you care about your well-being. CHECK YOUR FOOD!
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Google
8 chicken tenders and a large(served in a sandwich container instead of the large circle container)popcorn chicken looking like it was a medium size. All for $24 dollars. The 8 chicken tenders were $17.00, $17.00 for 8 chicken tenders..that is crazy. They type in unnecessary stuff liked sauces(which we didn’t order)on the receipt. We didn’t pay for it. The drive thru was a wait and that’s not usual.
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Google
We ordered a side bucket meal with Original Recipe,2 mashed & gravy and mac &cheese, Sunday supper time,day before Memorial Day.
As soon as I started serving at home I noticed chicken was very dark fried and
hard and dry as were biscuits. Called several times and was disconnected serveral times. Was told to call someone named Beauty? on Tuesday for a replacement meal but again could not get through...30.. bucks wasted.
Won't be back again sadly as chicken was Obviously refried to heat it. Chicken pieces are so small
there's more bone than meat these days and this is why we get tenders usually...
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Google
Worst customer service ever. I walked in to get something to eat and they told me I HAD TO go through the drive through because they don't do carry out orders for customers. Then I went outside to get in the drive thru and it went from the window all the way around to the parking lot. I left and will not be going back. How do you have so many people working and NOBODY can help customers in front. Everybody was running the drive thru and it was still a half hour wait. I do NOT recommend this KFC.
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Google
The food was good the chicken pieces were a little small. They did not allow you to go into the store which was very disappointing. Would like to have use the restroom but was not allowed into the store. Not good if people are traveling.
Google
I'm so sick of this restaurant being closed to walk in traffic. The drive thru lane is always painfully long. I placed an order in the app as instructed and then waited for my order to brought out. After ten minutes or so and no sign of a person, I called the restaurant only to be told that I have to go through the drive thru lane to pick up my mobile order, which are not the instructions in the app or on the door.
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Google
Probably the weirdest restaurant experience ever...avoid at all costs and save your time.
I made an order for pickup online at kfc's website at 5pm for a 5:45pm time. Arrived and I was told they don't have the order (Garland Groh location is the correct one so it wasn't that error) and that they aren't associated with 'kfc.com' so they can't do anything. Then I was also told that they were closing and stopped taking orders an hour ago so that they could "prepare the chicken for tomorrow."
After hearing weak excuse after excuse we drove off to deal with it over the phone with their customer service line. Oddly enough, we saw people drive off with their food after we had left the drive thru line. To add to the mystery even FURTHER, the customer service representative was able to match my order number and bring up my total to be refunded, which is an incredible feat when you figure that, according to the drive thru worker, my order doesn't exist.
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Google
Paid $7 for popcorn chicken combo. Got like the bare minimum of chicken. The ladies were rude. Funny how fast food people always have an attitude. Don’t recommend this location at all. Dual highway is the only other option and will give you the right portion for your money
Google
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