Mcdonald's
10525 Sharpsburg Pike, 21740 - Hagerstown
Recommended by Sluurpy:
2021
#183 of 211 restaurants in Hagerstown
Updated on
Known for:
quick bites
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
45/100
Data Completeness
61/100
Verified Dish
Add Missing Dish
📷 Photos (10+)
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Photo 1 / 10
100%
Google Reviews
1
Google reviews
One of the finest McDonald’s I’ve ever tried, 5 star all the way! Customer service is impeccable.
Google
I attempted to order a coffee through the drive-through, after several minutes of waiting at the speaker. I ordered a coffee, the gentleman never told me my total so I pulled forward. After waiting for the cars to clear, I was then told my order was never placed because their coffee machine was broken. Avoid this dump, not worth the frustration
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Google
They are becoming more and more expensive. There okay area is open. Food and orders were great. Accurate and fresh. Service went with out a hitch. Only complaint that can be made you have to ask for napkin, condiments, and straws... Which can have you standing in line for up to 3-5 mins
Google
Got in line at drive through at 7:40 this morning. It is a double lane drive through at this location. Sat at the outer lane while 3 people had their orders taken and I was not even acknowledged. Finally I get my order taken. The line of cars in front of me are not even moving. Sat for an additional 5 minutes moved one car length up. Sat again until 7:55 and then pulled out of the line without even getting up to the window to pay. I had to be at work at 8 am. Office is less than 2 minutes away from there. Was almost late. Should not have to wait almost 20 minutes for fast food. Ridiculous and very poor service! If someone's food is not ready, have them move forward and walk their food to them when it is. Do not hold every single person in line up for that long.
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Google
Terrible customer service when ordering. The other lane was moving, told the lady taking orders the other lane was moving and asked to order. She told me that I should go to the other lane if it's moving instead of taking my order (which I could not do). Overall 5 cars in the other lane were helped while waiting for her to take our order. The only reason this is a two star review instead of one star is that the gentleman that took payments listened when I complained about her.
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Google
This isn’t 1st time when mcd food is burn and raw , i didn’t have any food to eat home and look what the hell is did order food from mcd from uber eat i dnt consider any fault uber eat the whole issue is with their food believe me feel like they took our from trash can and send it to me .. i hope this company will close soon. They should learn something from Chick-fil-A.. i will not order again
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Google
Missed an item as per usual 3 different locations all same problem the quality control at the window on order fill is subpar across the board it seems there is a training breakdown in the system as it happens more often than not at this chain
Google
Customer service is great. The dining area was in excellent shape. Employees willingness to help you was excellent.
Google
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