Chicken Shack - Grosse Pointe Woods - Photo album

Horrible. Horrible. Horrible. Rude customer service. The place was dirty. Ordered an 8pc wing dinner and a 16pc bucket for a total of $65. Said it would be a 25 minute wait. Asked how much longer it would be and the employee huffed and puffed into the back. Ended up waiting for over an hour with no

It's probably been about a decade since I've had a decent meal at chicken shack. I was told my order would be ready in 10-15 minutes and it took almost 40, and there was no one else in there. Over the years we have had numerous meals comped because the food was undercooked and cold. The potatoes use

The service was great and the place was clean. The food though. Its not what it use to be. The broasted potatoes use to be coated in butter and seasoning. Now its drenched in movie butter oil and no seasoning. The veggies are the same I got a cup of corn swimming in movie butter oil. I wont be bac

Terrible!!!! I was the first customer at 11am, they greet me as if why am I’m here, disturbing them so early. Once I order, I waited 20min. And was served Refried potatoes, they was all dark brown the tender’s I ordered, was warm by the Refried Potatoes. I complain and he suggested it be another 20

This place has gone down hill big time, they close at 9pm yet won’t take phone orders at 820pm??? And the people that work the phones are so lazy and rude, they act like you interrupted their nap!! I have tried numerous time over the past 2 years to order from here only to be extremely disappointed

I ordered the 9 piece shrimp dinner through door dash, and it was horrible. For $16.49 I at least expected my shrimp to be real shrimp not processed. I am very disappointed I've had shrimp from this location before, and it was real shrimp. I'm very disappointed maybe they need new management. The se

Place is dirty as all hell. Employees are lazy and rude. Would have definitely been better off going to any other location regardless of how far. Grosse Pointe ought to be ashamed that this place exists in their city. OH! Almost forgot, placed order and was told 20 minutes and I get there & had to w

I ordered here for Mother's Day dinner for my family it was ready when they said it would be packaged well hot and fresh!! I will pre-order here again you should to!