Hibachi Japan Firetower

This used to be my go-to place, but the quality has gone sooo downhill. I had food posioning from here a few months back and just had it again tonight (thought I was ordering from the 10th street location on Doordash), the hibachi chicken has a weird texture, theres some huge pieces and some mini pieces & the vegetables are hard and have a weird flavor. Sooo im having just rice for dinner

Food is average. Customer service is horrible. I ordered food 30 minutes before closing time and the cashier was extremely rude. She expressed to me that because they were closing they did not have what we wanted on the menu. When we arrived my boyfriend asked to use to the bathroom and the cashier rudely said no that it was already closed. We felt extremely rushed to leave. I am not someone to get upset easily, but I did not understand why the closing time is not accurate. They were already closing everything by the time we arrived and rushing us to leave. I do not appreciate the way we were treated!!! If you’re looking for good food and good customer service you won’t find it here!!!

The lady last night really disappointed me. I've been here before with a group of friends from church, and they have been okay. But last night I ordered some food and got there around 9:30 and asked if it would be okay to take 10 minutes to eat real quick, considering they close at 10:00 I thought that would be okay. The lady got mad and snappy at me, so I just told her it's okay I'll go. So today I decided to check out the other hibatchi places in this local area, and I got to say Ninja Hibatchi Express is incredible! They won my business. The lady at Ninja was so nice, and I've noticed they use a better quality chicken then other restaurants, I love the fact they add cabbage, and broccoli to there onion and zucchini. They have a good looking plate as well. I really enjoyed eating at the Ninja.