Otto Izakaya

The best sushi I've ever had. This place is a must if you enjoy amazing food. We came here on recommendation of a friend and I don't think even his hype of the restaurant did it justice. The wait staff were very attentive and personable. When you go please try the veg roll to start off your meal. I can't wait to go back the next time I travel to Greenville.

So we went for the 10:00 PM buy two, get one free deal. I think it's 10:00PM anyways, I can't find a specific time so take it from my friend. They had great, friendly servers there. The service was quick considering the backlog on sushi, and you can get about 10 shots from the hot sake. I'm always a fan of fried spicy tuna rolls, however, my two friends said that the geisha roll was their favorite. It's honestly more of whether you prefer a stronger or lighter flavor profile. The one big complaint is that they didn't give sufficient wasabi or ginger strips.

A few years ago, a colleague and I ventured upon this place after a late night event. We walked right up to the doors, opened them and was greeted by a very rude hostess. After letting her know that we wanted seating for two, she was very short and retorted with, "The kitchen closes in 15 minutes, it might be closed now," and then turned us away. From that point forward, I vowed not to go into this establishment ever again. It just so happened that the other day, one of the restaurant heads contacted me to perform marriage service there. I found out then that it was under new ownership, and I was invited to come again to see what Otto Izakaya had to offer. Now, as a military kid, I lived in Japan for 3 years; not only was the food authentic, the atmosphere was lovely, the music at a proper level, very friendly staff, definitely not what I experienced those years ago when I came to just sit down and have something to eat after a very hectic day. Thank you so much Kim and staff for providing the experience I wanted and needed.

Some of the best sushi I can remember eating in a while in Greenville. The waitress was very attentive. A simple improvement...it was so cold in the dining room. Maybe it is the concrete floors and brick walls...maybe they need to turn the heat up. But that undermined the experience overall. Highly recommend it otherwise. 😊

DO NOT EAT HERE! Go to woodruff rd location!!!Just had the absolute worst experience at this downtown location. Me and my family have been customers for years and we always order the same thing, so of course I’m familiar with the dishes.Tonight we ordered our family favorite the kalbi and was very disappointed. They completely burned our order and when we requested a new order this is what we got... the same order but cut up in smaller pieces and added bones. The bones didnt even align with the beef cuts as if we are idiots.The manager Steve accused me of eating half the dish when the first bite was totally unbearable. Lied to my face saying he have on video of him cooking a fresh order but refused to show the proof. Then told me he wouldn’t take it off the bill and basically said screw me. I’ve spent so many money in this restaurant it’s sad I couldn’t even receive respectable customer service.