S Duncan
Pulling up, the parking lot was riddled with trash. The ashtray and trash cans were overflowing with trash. Once entering the vestibule, we had to wait several minutes before anyone acknowledged us. The floor was very slick, like it had been mopped with a greasy mop. The men's room floor was freshly mopped, and very wet. There wasn't a single wet floor sign to be seen.
The server acted like it was a bother to wait on us. We ordered a flat iron steak and a burger entree. The steak was to be MR & the burger MW. They reversed the items and sent a MW steak & MR burger. What made it worse was the server never came to check on us, but did ask if everything was good, as he strolled by with food for another table. He left that table and went a different route away from our table. The next time we saw our server was when he took the other table more water. He had a plastic bar cup of water that he refilled their drinks with, and then stopped and poured what was left into the closet cup to him at our table, even though my cup was empty. We declined dessert and he brought the check.
This place has gone down hill terribly. I'm not upset that I'm moving to an area where there isn't a TGI's.
Kathy Ricca
To begin, the service was very unprofessional, I dropped my fork and I had to stop to ask for it twice and the food had already arrived on the table, then the knife was dirty (see photo) before and after me clean it ... The food was fine, the lemonade refill came at the end and the place was almost empty. And finally the floor is greasy and slippery.
Will Jones
Our server was super kind and really the only highlight. There was trash overflowing outside. The door assist mechanism was broken. Panels next to the door were broken. Lights inside were burnt out, and worse for people with light sensitivities, constantly flickering. The floor was incredibly slippery and definitely a hazard. Some of the utensils were unclean. The food was just OK. Again, our server made it bearable, but I won't return.
monica christin
From the time we walked in we should have walked right back out! A reason it was dead. The host was sitting on the floor when he finally got up and seated us, we then waited 20 minutes before our server even came to take our drink order. Want to know the best part of my entire experience here? The water in all my years eating at restaurants i thought i would never say that. The food was either burnt or undercooked. 54 dollars for food i honestly would not feed my dog. Now here's the part that baffles me if i could have brought it to the servers attention i would have this individual had 3 tables and you never saw her. She then brought us the ticket and said do you want dessert or what? Had she been attentive she would have noticed none of us touched our food. i watched her with every table she had and none of them seemed to enjoy their experience and how could we say anything when we never saw her. I would give my trip and negative 10 if i could.
Mark Allen
Hadn't been TGI-F for a long while, it was very good, the burger was well cooked, flavorful and decent size. Wife's sirloin was same. Then came dessert..... See pictures, we Thought it would be a slice... Wrong, but it was delicious.
sugar 404
My family's first time eating at TGI Fridays and we all had a wonderful experience at this location! Our server was Precious, she was so kind and attentive! Our food was cooked exactly as ordered, everything was delicious! Wait times were not too long and we all had such a great experience here!
Gerriann Koch
We have ordered from here a ton lately and the food has been absolutely phenomenal every time! Not sure who or what is behind it but we are very impressed. It's definitely a new family favorite. The service has been great as well!
Lanita Hill
Went to TGI Fridays on Woodruff Rd yesterday. Hadn't been in a while so we wanted to get a few drinks with a meal. The hostess acted as if he had a problem with seating us. We felt kind of rushed to order our food. The wine glass was dirty. I got another one of course. The ribs heavily depended on the sauce for flavor. Just not the swell time I imagined.
Lisa Burris
My husband and I stopped to eat there yesterday! The Hostess that seated us , is always generally nice!! The young lady that was our server was not cordial or friendly!! She came to our table, never smiled or even tried to make a conversation or eye contact with us!! We both ordered the Jack Daniel burger with fries. The burger was not good, and they were very stingy with the fries! The fries could also have been cooked a little longer!! I wanted to give our server a tip, but her attitude and demeanor kept me from doing so!! She then had the audacity to bring me a lot of $1 dollar bills in order for us to give her a tip, not to mention she shortchanged me $0.13 cents, when she came back to the table with my change!! I Must Say we were both disappointed with our dining experience this time!! I don't know if our server was just having a bad day or What, but Attitude is Everything!!!
Sam Duncan
Typical come here when Eileen is working and everything is GREAT. However, can't say the same for tonight. We sat in the bar, like normal and was greeted promptly by our server. After that, downhill from there. Never got asked how are meal was (mine was cold) and never brought refills. I guess the staff was more concerned about a previous employee or friend that waltzed in and was in the back of the dining area visiting. This place used to be one of the family's favorite places to eat, but that is changing quickly
Shirlene Gist
The service was terrible. It was well over an hour before we got our food. Than when it finally did come some of it was wrong and we still didn't get it all. When we complained the first time they blamed it on the kitchen . But my reply was if it was the kitchen than why have we literally watch 8 families come after us eat and leave . Than we ask for another manager that took 15 minutes to come out and the only thing he done was agreed and shook his head. And to top it all off Our food was 164.00 and they tried to charge us 340.00 . Very very very disappointed
Amy Broadwell Partain
The worst service ever! Food came out in stages, never had refills and absolutely rude staff! We had no idea who our waiter was considering someone different came to our table. After all that, the manager couldn't ever come to our table and apologize.
Mark Ruff
After 50 damn minutes waiting on food. 2hrs of shit service and some shit service we won’t be back. Fuck this place!
Rosemarie D'Ginto
Not like it used to be. Mid afternoon dropped in for light bite. Waited 10 minutes before waitress appeared. Hubby ordered food. 10 minutes later I asked someone else to add a soup on our order. 15 minutes went by, soup came. No hubby food. Almost finished when his 2 sliders came. Then the check. Utensils filthy. Wont be returning.
Angela R Young
I have visited many times before but wasn't satisfied with last night's visit. My steak was full of gristle, broccoli lukewarm. Server never asked our party of 10(3 minors) how to do checks so she rung each up individually giving her a $27 tip and service wasn't great! It's my mother's birthday dinner and we didn't even get to request her birthday dessert!!
Chasity Hawthorne
Took about 30 minutes to be seated, which was OK because it was a Saturday evening. Waitress didn't seem to thrilled to be there. She took our drink order and it came out accordingly. We placed our order and waited like an hour for our food. No drinks were refilled. Until after we got our food. We had to get a manager to get refills. We ordered desert and it took another 30 minutes. Still no more refills. After paying the waitress had shortchanged one person at our table $15. Had to wait on a manager again. She basically defended the waitress and said she accidentally did something wrong. Anyway it took way to long, service sucked, food was OK, but was out of drink most of the time and couldn't enjoy it. Manager did take drinks off our bill. Definitely not enough to justify the experience we had.
Raven Bridges Ostlind
Waited 10 mins for a table when the restaurant was half empty. Then waited another 20 at our table before finally giving up and leaving. Not a single server ever stopped at our table to say they’d be with us shortly, take a drink order, etc. Such a waste of time!
Jonathan Patrick
We dropped in for a quick lunch and after thirty minutes of waiting...we were still looking at just our water....
Our food came at the thirty five minute mark...
Being kind, I would describe the food as mediocre....
Joel Bennett
Long wait to be seated. Then a long wait to get the food and never got a refill on my drink. I will not be going back to this restaurant again.
Lorrie West Duvall
Not a pleasant experience! It took 15 minutes to get a waiter/waitress to just get our drinks. Downhill from there. He had his food and desert before I got my food.
Debbie Keenan Anastos
We arrived at a great time, no waiting! It was my husband’s birthday and our waiter (Justin) was awesome! The food was wonderful...great experience and my husband had a great birthday! Thank you, especially Justin!
Rick McDowell
No one was there to take us to the table right off the bat but the food and the mojito was AMAZING!!
Dale Wynn
Waited on a table for 40 minutes and finally when we were seated we sat for 15 more minutes with out even being acknowledged by a server!!!! We left without ever even a drink order being taken. We drove an hour just to eat here
Shandra Austin
Endless apps are now a rip off! Now only 5 choices, for $15!!
*The staff and GM was nice tho, black girl magic!
Barbara Klasch
Hmmm-- where do I begin?? Seated at a sticky table, no waitress for over 20 min-- I was ready to leave, when another waitress said your food is ready-- probably will not go back.
Rebecca Webster
It was great our server are waitress was great no long wait and my jack daniel wings were delicious
Ryan Lollis
The service was horrible both orders were wrong and we never got a refill. This establishment should be shut down or management needs to be completely revamped. I hope that upper management reads this and actually does something about this branch of TGIF. I would not recommend this restaurant to anyone.
An error has occurred! Please try again in a few minutes