Dunkin'

I keep trying to give this place a chance because it’s close to my house and I’m a big Dunkin’ Donuts fan. I’ve never experienced a worse Dunkin’ store. The employees are rude and I have not had one good experience there. I either receive the wrong items or it’s not made the way I asked for it. Today I came in to eat rather than go through the drive thru and ordered a sandwich for my toddler. It was burnt to a crisp. I had to take it back. They remade it and it came out like the second picture, falling apart. I had to disassemble the sand which so he could actually eat it. Get it together please, I love Dunkin’ and want to be able to go here!! I think hiring some adults would be a good idea.

This is my go to Dunkin store. Recently i've been disappointed. They can never make frozen coffees because of broken machine. Another time there was no ice. But as i sat at the window i watched an employee make a frozen drink which i had asked for a frozen coffee and was told they couldn't make it. Bacon is sometimes burnt to the point you can't eat it. And a lot of the time my iced coffee or frozeen coffee never taste the same as it did the last time. I find that pretty annoying. As mentioned in other reviews the employees seem to be in horrible moods a lot of the time. I thought maybe it was just a bad day but it's just ongoing. I think they need to find better management and train new employees better.

I wouldn’t recommend spending money at this Dunkin. 9 times out of 10 my coffee is messed up, horribly messed up. The coffee often taste how fast food restaurant trash cans smell, it’s really bad. The only luck I have is when I come to this Dunkin around 3 or 4 PM, my coffee usually isn’t horrible around those times. But I would recommend spending your money elsewhere, I’m disappointed nearly every time.

We ordered two iced coffees and asked for extra cream and sugar in them. got to the window and saw it was just straight black coffee, and asked her to please give me some more milk and sugar, she had the worst attitude and refused to do that she goes I have ti remake it we asked her to please throw away the ones she messed up and she said no. then we got our 2 donuts we ordered which was a chocolate donut with chocolate icing and we got a regular glazed donut... very rude and very gross won't ever be going back. very unhappy I've had better instant coffee and its way better than this place

Crew members have extremely bad attitudes. I was told that I couldn't get my order because they had to defrost the bagels that they said they had. I asked for a refund and I got an attitude and she stormed away. Two minutes later I get a bag with my order still half cold, without a single word being said to me.