Subway

This was 1pm yesterday 04/2/2021. My daughter and I went in to order 2 footlong steak and cheese melts on Italian bread. We were informed there was no Italian bread available so we chose to go with the herb and cheese and there was only 1 available so we had to just go with wheat for the 2nd sandwhich. Then there was only enough steak for 1 and a half sandwiches as the worker was literally lifting the metal bucket up to scrape what she could to put in to the second sandwhich. She also cut the bread all the way through on both sandwiches so when I opened them to eat later with my family they both looked like piles of bread and condiments tossed into a bag and looked unappetizingto say the least.. . A customer had come in to order right behind us but he left because there was no bread available besides wheat and no steak. When we walked in at first the 2 workers were sitting in the office laughing and acted annoyed that they had customers. Maybe prep some food instead of making it seem like customers are an inconvenience because you shouldn't be out of half your product to make sandwhich es at 1pm in a busy downtown area where lots of people eat lunch.... We will not be coming back and I will make sure to let others know not to go. There are plenty of other restaurants in the area that subway is located that I should have chose instead but I wanted to go with the fastest as I was in a hurry. Big mistake....

5 stars because the staff is always friendly, patient and do the best they can. However, lunch hour at a downtown location is probably not the best time to have new, inexperienced staff members training/working. I've been coming to this location for about a year maybe two or three times a month for lunch, and I've seen a lot of workers come and go. Again, the staff is always very friendly and accommodating, however sometimes the wait can be 20+ minutes because they can't keep up, which is understandable for a new employee, but inconvenient for anyone who's on a lunch break.

The staff (equivalent to 1 person behind the counter) is always very friendly and work as quickly as they can. The unfortunate part is that they are continually short staffed. I witnessed at least 5 people that walked in the door and turned around and walked out. I do this as well if I get there during the lunch hour rush. There are plenty of places to eat downtown, but Subway is affordable and consistent.